New South Wales, Australia
Custom ERP and billing, AI agents, web applications and SaaS for mining and logistics businesses in Newcastle, NSW. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Australia guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Coal from the Hunter Valley leaves through the Port of Newcastle, one of the world's largest coal-export ports, supporting rail, engineering and mining-services firms across the region. RAAF Base Williamtown, home to F-35 fighter squadrons, has drawn a defence-industry cluster, and the Hunter's power stations, Hunter New England Health and the University of Newcastle are major employers.
Also known as Newcastle NSW.
English
02 — Industries
What we would build first for the industries Newcastle is known for.
04 — Working together
Jaipur is 4 h 30 min behind Newcastle, NSW on standard time, and 5 h 30 min behind during daylight saving time there. A 09:00 start there is 04:30 in Jaipur. Standard 09:00–18:00 office days overlap by 3 h 30 min to 4 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Newcastle; discovery happens on video calls and you get working software every two weeks.
Jaipur is 4 h 30 min behind Newcastle, NSW on standard time, and 5 h 30 min behind during daylight saving time there. A 09:00 start there is 04:30 in Jaipur. Standard 09:00–18:00 office days overlap by 3 h 30 min to 4 h 30 min, which is enough for live calls, demos and same-day answers.
Usually one module that fixes the most expensive problem first. For mining & minerals that is often weighbridge integration and grade & stockpile tracking. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.