Location guide · India

Custom ERP, AI Agent & SaaS Development in India

Location guides for 123 cities in India, from Delhi, Mumbai and Kolkata. Flip Retail builds custom ERP and GST billing, AI agents, web applications and SaaS for Indian businesses from our studio in Jaipur.

City guides
123
Time zone
Same as JaipurIndian Standard Time
Currency
Indian rupee (INR)
Indirect tax
GST 18%
E-invoicing
MandatoryIRP
Data protection
DPDP Act

01 — Compliance

Rules your software must follow in India

Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in India. Last reviewed October 2026.

Indirect taxGST, standard rate 18%GST 2.0 rate rationalisation from 22 Sep 2025 replaced the 5/12/18/28% slabs with two main rates (5% and 18%) plus a 40% rate for luxury and sin goods; invoices must split CGST plus SGST (intra-state) or IGST (inter-state), carry HSN/SAC codes and feed GSTR-1 and GSTR-3B returns.
E-invoicingMandatory · GST e-invoicing via Invoice Registration Portals (IRN and signed QR code)B2B and export invoices of GST-registered businesses with aggregate annual turnover above ₹5 crore must be registered on an IRP to obtain an IRN and QR code (threshold since 1 Aug 2023); since 1 Apr 2025 businesses with turnover of ₹10 crore or more must report invoices within 30 days of issue, after which the IRP rejects them.
Data protectionDigital Personal Data Protection Act, 2023The DPDP Rules notified on 13 Nov 2025 phase obligations in: Data Protection Board provisions are live, consent-manager registration starts 13 Nov 2026, and core duties (itemised notice and consent, security safeguards, breach notice to the Board and affected users, erasure, children's data) apply from 13 May 2027, although MeitY has floated shortening that timeline.
AI rulesNo AI-specific statute; MeitY's India AI Governance Guidelines (Nov 2025) are voluntary and rely on existing law and sector regulators, while IT Rules amendments in force since 20 Feb 2026 require labelling of AI-generated (synthetic) content and faster takedowns by online platforms.
Systems we migrate from or connect toTallyPrime, Busy, Zoho Books, Marg ERP, Vyapar, SAP Business One, OdooMasters, ledgers, stock and open balances move across and are reconciled before cutover.
Payment rails for web apps and SaaSUPI, Razorpay, PayU, Cashfree Payments, Paytm, NEFT/RTGS/IMPS bank transfers
Also worth knowingE-way bills are required for goods movements above ₹50,000 (some states set higher intra-state limits), and ERPs must handle TDS/TCS, now governed by the Income-tax Act, 2025, which replaced the 1961 Act from 1 Apr 2026.

GST state codes for the cities we cover

Andhra Pradesh 37 · Assam 18 · Bihar 10 · Chandigarh 04 · Chhattisgarh 22 · Delhi 07 · Goa 30 · Gujarat 24 · Haryana 06 · Himachal Pradesh 02 · Jammu and Kashmir 01 · Jharkhand 20 · Karnataka 29 · Kerala 32 · Madhya Pradesh 23 · Maharashtra 27 · Odisha 21 · Punjab 03 · Rajasthan 08 · Tamil Nadu 33 · Telangana 36 · Uttar Pradesh 09 · Uttarakhand 05 · West Bengal 19

General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.

Sources consulted:

02 — Cities

123 city guides in India

Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.

Andhra Pradesh

  • GunturAgriculture & food processing, Wholesale & distribution
  • KakinadaLogistics & ports, Energy, oil & gas
  • NelloreAgriculture & food processing, Logistics & ports
  • TirupatiTourism & hospitality, Electronics & electricals
  • VijayawadaWholesale & distribution, Automotive & auto components
  • VisakhapatnamLogistics & ports, Steel & metals

Assam

  • GuwahatiWholesale & distribution, Agriculture & food processing

Bihar

  • PatnaWholesale & distribution, Education & study-abroad

Chandigarh

  • ChandigarhProfessional services, Education & study-abroad

Chhattisgarh

Delhi

  • DelhiWholesale & distribution, Professional services

Goa

  • PanajiTourism & hospitality, Pharma & life sciences

Gujarat

  • AhmedabadTextiles & apparel, Pharma & life sciences
  • AnandAgriculture & food processing, Education & study-abroad
  • AnkleshwarChemicals & plastics, Pharma & life sciences
  • BhavnagarSteel & metals, Jewellery & gems
  • GandhidhamLogistics & ports, Agriculture & food processing
  • GandhinagarFinancial services & fintech, Technology & startups
  • JamnagarEnergy, oil & gas, Steel & metals
  • MorbiConstruction & building materials, Manufacturing
  • RajkotEngineering & machinery, Automotive & auto components
  • SuratJewellery & gems, Textiles & apparel
  • VadodaraChemicals & plastics, Engineering & machinery
  • VapiChemicals & plastics, Pharma & life sciences

Haryana

  • FaridabadEngineering & machinery, Automotive & auto components
  • GurugramProfessional services, Technology & startups
  • HisarSteel & metals, Agriculture & food processing
  • KarnalAgriculture & food processing, Leather & footwear
  • PanipatTextiles & apparel, Handicrafts & furniture
  • YamunanagarConstruction & building materials, Steel & metals

Himachal Pradesh

  • BaddiPharma & life sciences, Manufacturing

Jammu and Kashmir

  • JammuTourism & hospitality, Agriculture & food processing
  • SrinagarHandicrafts & furniture, Tourism & hospitality

Jharkhand

  • BokaroSteel & metals, Engineering & machinery
  • DhanbadMining & minerals, Energy, oil & gas
  • JamshedpurSteel & metals, Automotive & auto components
  • RanchiMining & minerals, Engineering & machinery

Karnataka

  • BallariSteel & metals, Mining & minerals
  • BelagaviSteel & metals, Aerospace & defence supply chain
  • BengaluruTechnology & startups, Aerospace & defence supply chain
  • HubballiWholesale & distribution, Agriculture & food processing
  • MangaluruLogistics & ports, Energy, oil & gas
  • MysuruTourism & hospitality, Automotive & auto components

Kerala

  • KochiLogistics & ports, Agriculture & food processing
  • KollamAgriculture & food processing, Mining & minerals
  • KozhikodeRetail & e-commerce, Jewellery & gems
  • ThiruvananthapuramTechnology & startups, Healthcare
  • ThrissurJewellery & gems, Financial services & fintech

Madhya Pradesh

  • BhopalEngineering & machinery, Education & study-abroad
  • GwaliorManufacturing, Wholesale & distribution
  • IndoreWholesale & distribution, Automotive & auto components
  • JabalpurAerospace & defence supply chain, Textiles & apparel

Maharashtra

  • AurangabadAutomotive & auto components, Pharma & life sciences
  • BhiwandiLogistics & ports, Textiles & apparel
  • IchalkaranjiTextiles & apparel, Engineering & machinery
  • JalnaSteel & metals, Agriculture & food processing
  • KolhapurSteel & metals, Agriculture & food processing
  • MumbaiFinancial services & fintech, Logistics & ports
  • NagpurLogistics & ports, Mining & minerals
  • NashikAgriculture & food processing, Automotive & auto components
  • Navi MumbaiLogistics & ports, Wholesale & distribution
  • Pimpri-ChinchwadAutomotive & auto components, Engineering & machinery
  • PuneAutomotive & auto components, Technology & startups
  • SolapurTextiles & apparel, Agriculture & food processing
  • ThaneConstruction & building materials, Engineering & machinery

Odisha

  • BhubaneswarTechnology & startups, Healthcare
  • CuttackWholesale & distribution, Jewellery & gems
  • RourkelaSteel & metals, Mining & minerals

Punjab

  • AmritsarTourism & hospitality, Textiles & apparel
  • JalandharManufacturing, Leather & footwear
  • LudhianaTextiles & apparel, Engineering & machinery
  • Mandi GobindgarhSteel & metals, Wholesale & distribution
  • MohaliTechnology & startups, Engineering & machinery
  • PatialaAgriculture & food processing, Textiles & apparel

Rajasthan

  • AjmerTourism & hospitality, Mining & minerals
  • AlwarAutomotive & auto components, Agriculture & food processing
  • BhilwaraTextiles & apparel, Mining & minerals
  • BhiwadiAutomotive & auto components, Steel & metals
  • BikanerAgriculture & food processing, Textiles & apparel
  • JaipurJewellery & gems, Handicrafts & furniture
  • JodhpurHandicrafts & furniture, Agriculture & food processing
  • KishangarhConstruction & building materials, Mining & minerals
  • KotaEducation & study-abroad, Construction & building materials
  • PaliTextiles & apparel, Chemicals & plastics
  • UdaipurMining & minerals, Tourism & hospitality

Tamil Nadu

  • ChennaiAutomotive & auto components, Electronics & electricals
  • CoimbatoreEngineering & machinery, Textiles & apparel
  • ErodeAgriculture & food processing, Textiles & apparel
  • HosurAutomotive & auto components, Electronics & electricals
  • KarurTextiles & apparel, Automotive & auto components
  • MaduraiTourism & hospitality, Agriculture & food processing
  • Salem, Tamil NaduAgriculture & food processing, Textiles & apparel
  • SivakasiManufacturing, Chemicals & plastics
  • ThoothukudiLogistics & ports, Chemicals & plastics
  • TiruchirappalliEngineering & machinery, Aerospace & defence supply chain
  • TiruppurTextiles & apparel, Chemicals & plastics
  • VelloreHealthcare, Education & study-abroad

Telangana

  • HyderabadPharma & life sciences, Technology & startups
  • WarangalAgriculture & food processing, Textiles & apparel

Uttar Pradesh

  • AgraLeather & footwear, Tourism & hospitality
  • AligarhManufacturing, Steel & metals
  • BareillyHandicrafts & furniture, Textiles & apparel
  • FirozabadManufacturing, Handicrafts & furniture
  • GhaziabadSteel & metals, Engineering & machinery
  • GorakhpurWholesale & distribution, Agriculture & food processing
  • KanpurLeather & footwear, Aerospace & defence supply chain
  • LucknowTextiles & apparel, Retail & e-commerce
  • MeerutManufacturing, Jewellery & gems
  • MoradabadHandicrafts & furniture, Steel & metals
  • NoidaElectronics & electricals, Technology & startups
  • PrayagrajEducation & study-abroad, Professional services
  • SaharanpurHandicrafts & furniture, Agriculture & food processing
  • VaranasiTextiles & apparel, Tourism & hospitality

Uttarakhand

  • DehradunEducation & study-abroad, Pharma & life sciences
  • HaridwarPharma & life sciences, Tourism & hospitality
  • RudrapurAutomotive & auto components, Agriculture & food processing

West Bengal

  • AsansolMining & minerals, Steel & metals
  • DurgapurSteel & metals, Energy, oil & gas
  • HowrahEngineering & machinery, Steel & metals
  • KolkataWholesale & distribution, Technology & startups
  • SiliguriWholesale & distribution, Logistics & ports

03 — Industries

Industries we would build for in India

The industries that come up most across the cities we cover in India.

Agriculture & food processing

ERP
Procurement from many small suppliers, grading and lot tracking, shelf life and first-expiry-first-out dispatch, and processing yields from raw produce to packed product.
AI agent
A procurement assistant that collects daily prices and quantities from suppliers over WhatsApp, in their own language, and records them straight into the system.
Portal or app
A distributor and retailer ordering app with route-wise delivery planning.
Software for agriculture & food processing

Textiles & apparel

ERP
Style, colour and size matrices; yarn-to-fabric-to-garment process tracking across job-workers; and order-wise costing that includes dyeing, printing and embroidery charges.
AI agent
An agent that reads buyer tech packs and purchase orders, builds the costing sheet and material requirement, and flags anything missing before sampling starts.
Portal or app
A B2B ordering app for retailers and agents, with the catalogue, size-wise stock and order tracking.
Software for textiles & apparel

Engineering & machinery

ERP
Make-to-order and engineer-to-order projects tracked from enquiry to commissioning, with multi-level bills of materials, drawing revisions, subcontracted machining and spare-parts sales in one system.
AI agent
A spares assistant that identifies parts from a photo or serial number, checks stock and price, and answers dealer and customer queries on WhatsApp or email.
Portal or app
A dealer and service-engineer app for warranty registration, service tickets and spare-part orders.
Software for engineering & machinery

04 — Services

What we build for businesses in India

03

AI agent development

Custom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.

Learn more
04

Web application development

Customer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.

Learn more
05

SaaS product development

From MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.

Learn more

05 — FAQ

Custom software in India: common questions

Do you work with businesses in India?

Yes. Our studio is in Jaipur and we work with businesses across India, with working software every two weeks and the engineers who write the code on every call.

Can a custom ERP handle GST and e-invoicing in India?

Yes. Invoicing is built for India's GST (standard rate 18%). B2B and export invoices of GST-registered businesses with aggregate annual turnover above ₹5 crore must be registered on an IRP to obtain an IRN and QR code (threshold since 1 Aug 2023); since 1 Apr 2025 businesses with turnover of ₹10 crore or more must report invoices within 30 days of issue, after which the IRP rejects them. A custom ERP connects to IRP through its official API or an accredited provider, and we confirm the current requirements in discovery.

How do you handle the DPDP Act?

The DPDP Rules notified on 13 Nov 2025 phase obligations in: Data Protection Board provisions are live, consent-manager registration starts 13 Nov 2026, and core duties (itemised notice and consent, security safeguards, breach notice to the Board and affected users, erasure, children's data) apply from 13 May 2027, although MeitY has floated shortening that timeline. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.

Can you migrate us from TallyPrime, Busy or Zoho Books?

Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.

Are there AI rules we need to follow in India?

No AI-specific statute; MeitY's India AI Governance Guidelines (Nov 2025) are voluntary and rely on existing law and sector regulators, while IT Rules amendments in force since 20 Feb 2026 require labelling of AI-generated (synthetic) content and faster takedowns by online platforms. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.

Contact

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