Gujarat, India
Custom ERP and GST billing, AI agents, web applications and SaaS for jewellery and textile businesses in Surat. Built by Flip Retail in Jaipur, 710 km north-east of Surat, in the same time zone and under the same GST rules.
National tax, e-invoicing and data rules, with sources: India guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Most of the world's diamonds are cut and polished in Surat, in workshops ranging from a few wheels to large factories in Varachha and Katargam, and traded at the Surat Diamond Bourse. The city is equally known for synthetic sarees and dress material woven, embroidered and printed for traders on Ring Road, while Hazira adds a large steel plant, petrochemicals, fertilisers and an LNG terminal.
Gujarati, Hindi and English
02 — Industries
What we would build first for the industries Surat is known for.
03 — Local rules
On top of the national rules summarised above.
| Gujarat | GST state code 24CGST and SGST on sales within the state; IGST on sales to other states. |
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General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our India guide.
04 — Working together
Surat lies 710 km south-west of our Jaipur studio and shares Indian Standard Time, so calls, demos and support happen in normal working hours. Invoices raised in Gujarat carry GST state code 24, and GST invoicing, e-invoicing and e-way bills are what our own SteelERP handles every day.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes. Our studio is in Jaipur, 710 km away, and we work with Surat businesses over video calls in normal Indian working hours, with working software every two weeks.
Yes. Invoices raised in Gujarat carry GST state code 24, with CGST and SGST on sales within the state and IGST on sales to other states. A custom ERP generates e-invoices through the IRP and e-way bills, as our own SteelERP does.
Yes. Current language models handle Gujarati, Hindi and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For jewellery & gems that is often weight, purity & piece-level stock and metal-rate-linked pricing. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.