Location guide · Australia

Custom ERP, AI Agent & SaaS Development in Australia

Location guides for 13 cities in Australia, from Sydney, Melbourne and Brisbane. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Australia from Jaipur, India, and delivers remotely.

City guides
13
Jaipur time is
4 h 30 min to 2 h 30 min behindStandard time, across the cities below
Currency
Australian dollar (AUD)
Indirect tax
GST 10%
E-invoicing
VoluntaryPeppol
Data protection
Privacy Act

01 — Compliance

Rules your software must follow in Australia

Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Australia. Last reviewed October 2026.

Indirect taxGST, standard rate 10%GST of 10% applies to most goods and services, with registration required at A$75,000 turnover (A$150,000 for non-profits); registered businesses issue tax invoices and report GST on Business Activity Statements (BAS) to the ATO.
E-invoicingVoluntary · Peppol (PINT A-NZ), with the ATO as Peppol AuthorityThere is no B2B e-invoicing mandate; businesses can exchange e-invoices over the Peppol network using the PINT A-NZ specification (the required Peppol format since 15 Nov 2024), and the government promotes voluntary adoption.
Data protectionPrivacy Act 1988 (Cth), as amended by the Privacy and Other Legislation Amendment Act 2024The Australian Privacy Principles and Notifiable Data Breaches scheme apply to most businesses over A$3 million turnover; the 2024 amendments added a statutory tort for serious invasions of privacy and, from 10 Dec 2026, require privacy policies to disclose substantially automated decisions using personal information, with a Children's Online Privacy Code due by the same date and further reforms expected.
AI rulesNo AI-specific statute; the December 2025 National AI Plan dropped the proposed mandatory guardrails for high-risk AI in favour of existing laws, the voluntary Guidance for AI Adoption (Oct 2025) and a non-regulatory AI Safety Institute.
Systems we migrate from or connect toXero, MYOB, QuickBooks Online, Reckon, NetSuite, Microsoft Dynamics 365 Business Central, SAP Business OneMasters, ledgers, stock and open balances move across and are reconciled before cutover.
Payment rails for web apps and SaaSNPP (PayID and PayTo), BPAY, Direct debit (BECS), Stripe, Tyro, Square
Also worth knowingPayroll is reported to the ATO each pay run through Single Touch Payroll and GST on BAS, so ERP and payroll software must integrate with ATO reporting, and major accounting platforms already support Peppol e-invoice exchange.

General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.

Sources consulted:

02 — Cities

13 city guides in Australia

Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.

Australian Capital Territory

  • CanberraProfessional services, Aerospace & defence supply chain

New South Wales

  • Newcastle, NSWMining & minerals, Logistics & ports
  • ParramattaHealthcare, Professional services
  • SydneyFinancial services & fintech, Professional services

Northern Territory

  • DarwinEnergy, oil & gas, Aerospace & defence supply chain

Queensland

  • BrisbaneMining & minerals, Construction & building materials
  • Gold CoastTourism & hospitality, Construction & building materials
  • TownsvilleAerospace & defence supply chain, Mining & minerals

South Australia

  • AdelaideAerospace & defence supply chain, Agriculture & food processing

Tasmania

  • HobartAgriculture & food processing, Tourism & hospitality

Victoria

  • GeelongFinancial services & fintech, Energy, oil & gas
  • MelbourneLogistics & ports, Financial services & fintech

Western Australia

  • PerthMining & minerals, Energy, oil & gas

03 — Industries

Industries we would build for in Australia

The industries that come up most across the cities we cover in Australia.

Logistics & ports

ERP
Shipment and job costing, warehouse management with bin locations, customs and freight documentation, and billing that captures every accessorial charge.
AI agent
A document agent that reads bills of lading, commercial invoices and packing lists, extracts the data and pre-fills customs and booking forms for review.
Portal or app
A customer tracking portal with live shipment status, documents and invoices in one place.
Software for logistics & ports

Energy, oil & gas

ERP
Project and contract costing, equipment and spares across sites, maintenance schedules, and compliance records for contractors and service companies in the energy supply chain.
AI agent
A field-service agent that turns technicians' voice notes and photos into job reports, updates the asset history and raises spare-part requests.
Portal or app
A field app for crews that works offline at remote sites and syncs when it is back in coverage.
Software for energy, oil & gas

Mining & minerals

ERP
Production by pit, grade and stockpile, weighbridge integration, royalty and permit records, and fleet and spares management.
AI agent
An agent that reconciles weighbridge tickets, dispatch records and invoices every day, and flags gaps before they turn into losses.
Portal or app
A transporter and buyer portal for dispatch slots, weighbridge slips and invoices.
Software for mining & minerals

04 — Services

What we build for businesses in Australia

03

AI agent development

Custom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.

Learn more
04

Web application development

Customer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.

Learn more
05

SaaS product development

From MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.

Learn more

05 — FAQ

Custom software in Australia: common questions

Do you work with businesses in Australia?

Yes. Flip Retail is based in Jaipur, India, and works with Australia businesses remotely. We have no office in Australia; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.

Can a custom ERP handle GST and e-invoicing in Australia?

Yes. Invoicing is built for Australia's GST (standard rate 10%). There is no B2B e-invoicing mandate; businesses can exchange e-invoices over the Peppol network using the PINT A-NZ specification (the required Peppol format since 15 Nov 2024), and the government promotes voluntary adoption. If you or your customers want it, a custom ERP can connect to Peppol through an accredited provider.

How do you handle the Privacy Act?

The Australian Privacy Principles and Notifiable Data Breaches scheme apply to most businesses over A$3 million turnover; the 2024 amendments added a statutory tort for serious invasions of privacy and, from 10 Dec 2026, require privacy policies to disclose substantially automated decisions using personal information, with a Children's Online Privacy Code due by the same date and further reforms expected. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.

Can you migrate us from Xero, MYOB or QuickBooks Online?

Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.

Are there AI rules we need to follow in Australia?

No AI-specific statute; the December 2025 National AI Plan dropped the proposed mandatory guardrails for high-risk AI in favour of existing laws, the voluntary Guidance for AI Adoption (Oct 2025) and a non-regulatory AI Safety Institute. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.

Contact

Let's build it.

Tell us about the process you want fixed in your Australia business. We reply within one working day.

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