Uttar Pradesh, India
Custom ERP and GST billing, AI agents, web applications and SaaS for handicraft and steel businesses in Moradabad. Built by Flip Retail in Jaipur, 360 km south-west of Moradabad, in the same time zone and under the same GST rules.
National tax, e-invoicing and data rules, with sources: India guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Brass gave Moradabad the name Pital Nagri, and metal handicrafts remain its economic backbone. Thousands of export units and workshops produce lamps, planters, tableware, decor and religious items in brass, iron, aluminium and glass for retailers in North America and Europe, with work split between casting, engraving, polishing, plating and lacquering shops. The city also has a dedicated handicrafts SEZ at Pakbara.
Hindi, Urdu and English
02 — Industries
What we would build first for the industries Moradabad is known for.
03 — Local rules
On top of the national rules summarised above.
| Uttar Pradesh | GST state code 09CGST and SGST on sales within the state; IGST on sales to other states. |
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General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our India guide.
04 — Working together
Moradabad lies 360 km north-east of our Jaipur studio and shares Indian Standard Time, so calls, demos and support happen in normal working hours. Invoices raised in Uttar Pradesh carry GST state code 09, and GST invoicing, e-invoicing and e-way bills are what our own SteelERP handles every day.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes. Our studio is in Jaipur, 360 km away, and we work with Moradabad businesses over video calls in normal Indian working hours, with working software every two weeks.
Yes. Invoices raised in Uttar Pradesh carry GST state code 09, with CGST and SGST on sales within the state and IGST on sales to other states. A custom ERP generates e-invoices through the IRP and e-way bills, as our own SteelERP does.
Yes. Current language models handle Hindi, Urdu and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For handicrafts & furniture that is often order-wise production tracking and artisan & workshop job-work. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.