Haryana, India

Custom ERP, AI Agent & SaaS Development in Gurugram

Custom ERP and GST billing, AI agents, web applications and SaaS for professional services and technology businesses in Gurugram (Gurgaon). Built by Flip Retail in Jaipur, 210 km south-west of Gurugram, in the same time zone and under the same GST rules.

Time zone
Same as JaipurIndian Standard Time
Population
≈ 1.5 millionApproximate, city or metro area
Currency
Indian rupee (INR)
Indirect tax
GST 18%
E-invoicing
MandatoryIRP
Data protection
DPDP Act

National tax, e-invoicing and data rules, with sources: India guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Gurugram

Maruti Suzuki's original car plant and Hero MotoCorp's two-wheeler factory created a deep base of auto-component suppliers in Gurugram, Udyog Vihar and IMT Manesar. Since then, Cyber City and Golf Course Road have filled with IT, BPO and multinational back-office centres, consultancies and fintech firms, while Udyog Vihar also houses many garment export houses.

Also known as Gurgaon.

Where software helps: Services firms here, from BPOs to consultancies, bill clients in several currencies against timesheets and milestones while handling GST for multiple entities and states, which outgrows spreadsheets quickly.

Business districts & industrial areas

  • DLF Cyber City
  • Udyog Vihar
  • IMT Manesar
  • Golf Course Road

Languages of business

Hindi, English and Haryanvi

02 — Industries

ERP and AI for professional services, technology and auto-component businesses in Gurugram

What we would build first for the industries Gurugram is known for.

Professional services

ERP
Time, billing and engagement management, with utilisation dashboards and document workflows, for firms that sell expertise by the hour or by the project.
AI agent
A knowledge agent that searches the firm's past work, templates and policies using retrieval-augmented generation and drafts first versions for a professional to review.
Software for professional services

Technology & startups

ERP
Lean internal systems for growing tech firms, such as subscription billing, project time tracking and revenue dashboards, without enterprise licence costs.
AI agent
LLM features inside your own product: retrieval-augmented search over your docs, support copilots, and agents that act through your APIs, with evaluation and guardrails.
Software for technology & startups

Automotive & auto components

ERP
Customer schedules turned into production plans, lot and heat-number traceability from raw material to dispatch, and the packing, labelling and advance-shipping-notice rules each customer demands.
AI agent
An agent that reconciles customer schedules, goods-receipt notes and debit notes every day and flags mismatches before they become payment disputes.
Software for automotive & auto components

03 — Local rules

Haryana-specific rules

On top of the national rules summarised above.

HaryanaGST state code 06CGST and SGST on sales within the state; IGST on sales to other states.

General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our India guide.

04 — Working together

Same time zone, same tax system

Gurugram lies 210 km north-east of our Jaipur studio and shares Indian Standard Time, so calls, demos and support happen in normal working hours. Invoices raised in Haryana carry GST state code 06, and GST invoicing, e-invoicing and e-way bills are what our own SteelERP handles every day.

It has been an amazing experience — the skills and knowledge he brings is a game changer.
K2Alpha Sharks, Blockchain · India

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Gurugram: common questions

Do you build custom ERP and AI software for businesses in Gurugram?

Yes. Our studio is in Jaipur, 210 km away, and we work with Gurugram businesses over video calls in normal Indian working hours, with working software every two weeks.

Can a custom ERP handle GST in Haryana?

Yes. Invoices raised in Haryana carry GST state code 06, with CGST and SGST on sales within the state and IGST on sales to other states. A custom ERP generates e-invoices through the IRP and e-way bills, as our own SteelERP does.

Can your AI agents talk to customers in Hindi, English and Haryanvi?

For Hindi and English, yes: current language models handle them well, including mixed-language messages. Support for Haryanvi is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.

What would a first project look like for a professional services business?

Usually one module that fixes the most expensive problem first. For professional services that is often time tracking & utilisation and engagement & matter management. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

Tell us about the process you want fixed. We reply within one working day.

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