India

Custom ERP, AI Agent & SaaS Development in Delhi

Custom ERP and GST billing, AI agents, web applications and SaaS for distribution and professional services businesses in Delhi. Built by Flip Retail in Jaipur, 240 km south-west of Delhi, in the same time zone and under the same GST rules.

Time zone
Same as JaipurIndian Standard Time
Population
≈ 34 millionApproximate, city or metro area
Currency
Indian rupee (INR)
Indirect tax
GST 18%
E-invoicing
MandatoryIRP
Data protection
DPDP Act

National tax, e-invoicing and data rules, with sources: India guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Delhi

Trade sits at the centre of Delhi's private economy: wholesale markets such as Chandni Chowk, Sadar Bazaar, Khari Baoli and Kashmere Gate distribute textiles, spices, dry fruits, hardware and auto parts to retailers across north India. Garment exporters in Okhla, small manufacturers in Bawana, Narela and Mayapuri, and a large base of consultancies, law firms, hospitals and corporate offices make up much of the rest.

Also known as New Delhi and Dilli.

Where software helps: Wholesale traders here supply hundreds of retailers on credit across several states, so they need multi-godown stock, party-wise outstanding tracking, e-way bills and fast GST-compliant billing at the counter.

Business districts & industrial areas

  • Okhla Industrial Area
  • Chandni Chowk
  • Sadar Bazaar
  • Nehru Place

Languages of business

Hindi, English and Punjabi

02 — Industries

ERP and AI for distribution, professional services and retail businesses in Delhi

What we would build first for the industries Delhi is known for.

Wholesale & distribution

ERP
Multi-warehouse stock, customer-specific price lists and schemes, salesperson and route management, credit control and returns, all in one system that sales and accounts both trust.
AI agent
An order-taking agent on WhatsApp that lets retailers place repeat orders, check outstanding balances and get delivery dates at any hour.
Software for wholesale & distribution

Professional services

ERP
Time, billing and engagement management, with utilisation dashboards and document workflows, for firms that sell expertise by the hour or by the project.
AI agent
A knowledge agent that searches the firm's past work, templates and policies using retrieval-augmented generation and drafts first versions for a professional to review.
Software for professional services

Retail & e-commerce

ERP
One stock position across stores, warehouse and online marketplaces, with purchase planning, store transfers and point-of-sale billing tied to the same item master.
AI agent
A customer-service agent that answers “where is my order”, handles returns and recommends products, and passes complex cases to a person.
Software for retail & e-commerce

03 — Local rules

Delhi-specific rules

On top of the national rules summarised above.

DelhiGST state code 07CGST and SGST on sales within the state; IGST on sales to other states.

General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our India guide.

04 — Working together

Same time zone, same tax system

Delhi lies 240 km north-east of our Jaipur studio and shares Indian Standard Time, so calls, demos and support happen in normal working hours. Invoices raised in Delhi carry GST state code 07, and GST invoicing, e-invoicing and e-way bills are what our own SteelERP handles every day.

It has been an amazing experience — the skills and knowledge he brings is a game changer.
K2Alpha Sharks, Blockchain · India

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Delhi: common questions

Do you build custom ERP and AI software for businesses in Delhi?

Yes. Our studio is in Jaipur, 240 km away, and we work with Delhi businesses over video calls in normal Indian working hours, with working software every two weeks.

Can a custom ERP handle GST in Delhi?

Yes. Invoices raised in Delhi carry GST state code 07, with CGST and SGST on sales within the state and IGST on sales to other states. A custom ERP generates e-invoices through the IRP and e-way bills, as our own SteelERP does.

Can your AI agents talk to customers in Hindi, English and Punjabi?

Yes. Current language models handle Hindi, English and Punjabi well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.

What would a first project look like for a distribution business?

Usually one module that fixes the most expensive problem first. For wholesale & distribution that is often multi-warehouse inventory and price lists, schemes & discounts. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

Tell us about the process you want fixed. We reply within one working day.

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