Assam, India

Custom ERP, AI Agent & SaaS Development in Guwahati

Custom ERP and GST billing, AI agents, web applications and SaaS for distribution and food businesses in Guwahati. Built by Flip Retail in Jaipur, 1,590 km west of Guwahati, in the same time zone and under the same GST rules.

Time zone
Same as JaipurIndian Standard Time
Population
≈ 1.2 millionApproximate, city or metro area
Currency
Indian rupee (INR)
Indirect tax
GST 18%
E-invoicing
MandatoryIRP
Data protection
DPDP Act

National tax, e-invoicing and data rules, with sources: India guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Guwahati

Tea from Assam's gardens is sold at the Guwahati Tea Auction Centre, a major auction for CTC tea, and Fancy Bazaar's wholesalers supply shops across the north-eastern states. The oil refinery at Noonmati, Pandu river port on the Brahmaputra, and transport and warehousing firms make the city the region's logistics base, while government, hospitals, education and pilgrims to the Kamakhya temple support a large services sector.

Also known as Gauhati.

Where software helps: Tea gardens and bought-leaf factories selling through the Guwahati auction track invoice-wise lots, broker valuations and realisations, while managing green-leaf purchases, labour wages and estate-level costs.

Business districts & industrial areas

  • Fancy Bazaar
  • Guwahati Tea Auction Centre
  • Noonmati
  • Pandu Port

Languages of business

Assamese, Hindi, Bengali and English

02 — Industries

ERP and AI for distribution, food and logistics businesses in Guwahati

What we would build first for the industries Guwahati is known for.

Wholesale & distribution

ERP
Multi-warehouse stock, customer-specific price lists and schemes, salesperson and route management, credit control and returns, all in one system that sales and accounts both trust.
AI agent
An order-taking agent on WhatsApp that lets retailers place repeat orders, check outstanding balances and get delivery dates at any hour.
Software for wholesale & distribution

Agriculture & food processing

ERP
Procurement from many small suppliers, grading and lot tracking, shelf life and first-expiry-first-out dispatch, and processing yields from raw produce to packed product.
AI agent
A procurement assistant that collects daily prices and quantities from suppliers over WhatsApp, in their own language, and records them straight into the system.
Software for agriculture & food processing

Logistics & ports

ERP
Shipment and job costing, warehouse management with bin locations, customs and freight documentation, and billing that captures every accessorial charge.
AI agent
A document agent that reads bills of lading, commercial invoices and packing lists, extracts the data and pre-fills customs and booking forms for review.
Software for logistics & ports

03 — Local rules

Assam-specific rules

On top of the national rules summarised above.

AssamGST state code 18CGST and SGST on sales within the state; IGST on sales to other states.

General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our India guide.

04 — Working together

Same time zone, same tax system

Guwahati lies 1,590 km east of our Jaipur studio and shares Indian Standard Time, so calls, demos and support happen in normal working hours. Invoices raised in Assam carry GST state code 18, and GST invoicing, e-invoicing and e-way bills are what our own SteelERP handles every day.

It has been an amazing experience — the skills and knowledge he brings is a game changer.
K2Alpha Sharks, Blockchain · India

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Guwahati: common questions

Do you build custom ERP and AI software for businesses in Guwahati?

Yes. Our studio is in Jaipur, 1,590 km away, and we work with Guwahati businesses over video calls in normal Indian working hours, with working software every two weeks.

Can a custom ERP handle GST in Assam?

Yes. Invoices raised in Assam carry GST state code 18, with CGST and SGST on sales within the state and IGST on sales to other states. A custom ERP generates e-invoices through the IRP and e-way bills, as our own SteelERP does.

Can your AI agents talk to customers in Assamese, Hindi and Bengali?

For Hindi and Bengali, yes: current language models handle them well, including mixed-language messages. Support for Assamese is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.

What would a first project look like for a distribution business?

Usually one module that fixes the most expensive problem first. For wholesale & distribution that is often multi-warehouse inventory and price lists, schemes & discounts. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

Tell us about the process you want fixed. We reply within one working day.

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