Bihar, India

Custom ERP, AI Agent & SaaS Development in Patna

Custom ERP and GST billing, AI agents, web applications and SaaS for distribution and education businesses in Patna. Built by Flip Retail in Jaipur, 940 km west of Patna, in the same time zone and under the same GST rules.

Time zone
Same as JaipurIndian Standard Time
Population
≈ 2.6 millionApproximate, city or metro area
Currency
Indian rupee (INR)
Indirect tax
GST 18%
E-invoicing
MandatoryIRP
Data protection
DPDP Act

National tax, e-invoicing and data rules, with sources: India guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Patna

Trade and services rather than factories drive Patna: as Bihar's capital and largest city it is the main wholesale and distribution point for the state's FMCG goods, medicines, textiles, grain and building materials. Government, hospitals, banks, coaching institutes and the Patna High Court are major employers, while manufacturing is scattered across the Patliputra, Fatuha and Bihta industrial areas, making bicycles, biscuits, beverages, tractors and leather goods.

Where software helps: FMCG and pharma distributors supply thousands of retailers across Bihar, so beat-wise orders, retailer credit, expiry returns and company scheme claims must reconcile across vans, salesmen and godowns.

Business districts & industrial areas

  • Patliputra Industrial Area
  • Bihta
  • Fatuha
  • Maurya Lok

Languages of business

Hindi, Magahi and English

02 — Industries

ERP and AI for distribution, education and healthcare businesses in Patna

What we would build first for the industries Patna is known for.

Wholesale & distribution

ERP
Multi-warehouse stock, customer-specific price lists and schemes, salesperson and route management, credit control and returns, all in one system that sales and accounts both trust.
AI agent
An order-taking agent on WhatsApp that lets retailers place repeat orders, check outstanding balances and get delivery dates at any hour.
Software for wholesale & distribution

Education & study-abroad

ERP
Admissions pipelines, fee schedules and collections, batch and faculty scheduling, and for consultancies, application tracking by student, university and intake.
AI agent
Our own AI Counsellor: a WhatsApp agent that qualifies student leads, answers course and process questions from your approved content, and books counselling sessions around the clock.
Software for education & study-abroad

Healthcare

ERP
Pharmacy and consumables inventory with batch and expiry, procurement across departments or branches, and billing that works with insurers and corporate tie-ups.
AI agent
An appointment and enquiry agent that books, reschedules and answers routine questions on WhatsApp or the web, and never gives medical advice.
Software for healthcare

03 — Local rules

Bihar-specific rules

On top of the national rules summarised above.

BiharGST state code 10CGST and SGST on sales within the state; IGST on sales to other states.

General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our India guide.

04 — Working together

Same time zone, same tax system

Patna lies 940 km east of our Jaipur studio and shares Indian Standard Time, so calls, demos and support happen in normal working hours. Invoices raised in Bihar carry GST state code 10, and GST invoicing, e-invoicing and e-way bills are what our own SteelERP handles every day.

It has been an amazing experience — the skills and knowledge he brings is a game changer.
K2Alpha Sharks, Blockchain · India

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Patna: common questions

Do you build custom ERP and AI software for businesses in Patna?

Yes. Our studio is in Jaipur, 940 km away, and we work with Patna businesses over video calls in normal Indian working hours, with working software every two weeks.

Can a custom ERP handle GST in Bihar?

Yes. Invoices raised in Bihar carry GST state code 10, with CGST and SGST on sales within the state and IGST on sales to other states. A custom ERP generates e-invoices through the IRP and e-way bills, as our own SteelERP does.

Can your AI agents talk to customers in Hindi, Magahi and English?

For Hindi and English, yes: current language models handle them well, including mixed-language messages. Support for Magahi is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.

What would a first project look like for a distribution business?

Usually one module that fixes the most expensive problem first. For wholesale & distribution that is often multi-warehouse inventory and price lists, schemes & discounts. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

Tell us about the process you want fixed. We reply within one working day.

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