Bagmati Province, Nepal
Custom ERP and billing, AI agents, web applications and SaaS for hospitality and handicraft businesses in Kathmandu. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
01 — Local economy
Trekking and mountaineering agencies in Thamel organise Everest and Annapurna expeditions, and hotels, airlines and tour operators across the valley depend on that trade. Hand-knotted carpets, pashmina and metal and wood crafts from Patan and Bhaktapur are exported to Europe and North America. Remittance-funded spending sustains importers and distributors bringing goods in from India and China, and IT outsourcing firms are a newer employer.
Also known as Kathmandu Valley.
Nepali, Newar and English
02 — Industries
What we would build first for the industries Kathmandu is known for.
03 — Compliance
What an ERP, billing system or AI agent has to respect here.
| Indirect tax | VAT, standard rate 13%VAT is a single 13% rate with zero-rated exports and listed exemptions, administered by the Inland Revenue Department (IRD) under PAN/VAT registration. |
|---|---|
| E-invoicing | Mandatory · IRD-approved billing software + Central Billing Monitoring System (CBMS)Taxpayers above the IRD turnover threshold (reported as NPR 250 million a year) and designated sectors must issue bills from IRD-approved electronic billing software that syncs invoices in real time to the CBMS; billing software must be certified by IRD before use. |
| Data protection | Individual Privacy Act, 2075 (2018)In force since September 2018, it requires consent to collect and use personal information and carries criminal penalties, but there is no dedicated data-protection authority. |
| AI rules | No AI-specific statute; the National AI Policy 2025 (approved by Cabinet in August 2025) plans an AI Regulation Council and a National AI Centre. |
| Systems we migrate from or connect to | Tally, ERPNext, Odoo, Busy, SAP Business OneMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | eSewa, Khalti, Fonepay, connectIPS, IME Pay |
| Also worth knowing | Bills and books generally follow the Bikram Sambat calendar and the Nepali fiscal year (starting mid-July), which billing and ERP software must support. |
General information, not legal or tax advice. Last reviewed October 2026. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
04 — Working together
Jaipur is 15 min behind Kathmandu all year. A 09:00 start there is 08:45 in Jaipur. Standard 09:00–18:00 office days overlap by 8 h 45 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Kathmandu; discovery happens on video calls and you get working software every two weeks.
Jaipur is 15 min behind Kathmandu all year. A 09:00 start there is 08:45 in Jaipur. Standard 09:00–18:00 office days overlap by 8 h 45 min, which is enough for live calls, demos and same-day answers.
Yes. Invoicing is built for Nepal's VAT (standard rate 13%). On e-invoicing: Taxpayers above the IRD turnover threshold (reported as NPR 250 million a year) and designated sectors must issue bills from IRD-approved electronic billing software that syncs invoices in real time to the CBMS; billing software must be certified by IRD before use. A custom ERP connects to IRD-approved billing software through its official API or an accredited provider, and we confirm the current requirements in discovery.
You choose: your own cloud account in a region that suits you, or your own servers. Access inside the system is role-based, and during development we work on test or masked data wherever possible. In force since September 2018, it requires consent to collect and use personal information and carries criminal penalties, but there is no dedicated data-protection authority.
Yes. Masters, ledgers, stock and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
For English, yes: current language models handle it well, including mixed-language messages. Support for Nepali and Newar is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.
Usually one module that fixes the most expensive problem first. For tourism & hospitality that is often recipe costing & kitchen inventory and multi-outlet procurement. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.