Punjab, India
Custom ERP and GST billing, AI agents, web applications and SaaS for food and textile businesses in Patiala. Built by Flip Retail in Jaipur, 390 km south of Patiala, in the same time zone and under the same GST rules.
National tax, e-invoicing and data rules, with sources: India guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Once a princely capital, Patiala still lends its name to the Patiala salwar, the jutti and the phulkari embroidery sold in its old bazaars. Today its main employers include Punjab's state power utility, Punjabi University, Thapar Institute and the Patiala Locomotive Works, while the surrounding district is a major wheat and paddy producer whose rice mills and grain markets work around government procurement.
Punjabi, Hindi and English
02 — Industries
What we would build first for the industries Patiala is known for.
03 — Local rules
On top of the national rules summarised above.
| Punjab | GST state code 03CGST and SGST on sales within the state; IGST on sales to other states. |
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General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our India guide.
04 — Working together
Patiala lies 390 km north of our Jaipur studio and shares Indian Standard Time, so calls, demos and support happen in normal working hours. Invoices raised in Punjab carry GST state code 03, and GST invoicing, e-invoicing and e-way bills are what our own SteelERP handles every day.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes. Our studio is in Jaipur, 390 km away, and we work with Patiala businesses over video calls in normal Indian working hours, with working software every two weeks.
Yes. Invoices raised in Punjab carry GST state code 03, with CGST and SGST on sales within the state and IGST on sales to other states. A custom ERP generates e-invoices through the IRP and e-way bills, as our own SteelERP does.
Yes. Current language models handle Punjabi, Hindi and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For agriculture & food processing that is often farmer & supplier procurement and grading & lot tracking. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.