Location guide · Bangladesh

Custom ERP, AI Agent & SaaS Development in Bangladesh

Location guides for 2 cities in Bangladesh, from Dhaka and Chattogram. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Bangladesh from Jaipur, India, and delivers remotely.

City guides
2
Jaipur time is
30 min behindStandard time
Currency
Bangladeshi taka (BDT)
Indirect tax
VAT 15%
E-invoicing
Phasing inEFD/SDC devices
Data protection
PDPO 2025

01 — Compliance

Rules your software must follow in Bangladesh

Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Bangladesh. Last reviewed October 2026.

Indirect taxVAT, standard rate 15%VAT under the VAT and Supplementary Duty Act 2012 is 15% standard with reduced rates for some sectors, prescribed Mushak forms (Mushak 6.3 is the tax invoice) and VAT deduction at source on many B2B payments.
E-invoicingPhasing in · EFD/SDC fiscal devices and NBR e-VATRetailers, restaurants and other listed sectors, mainly in Dhaka and Chattogram, must issue receipts through NBR-connected Electronic Fiscal Devices or Sales Data Controllers, and the list expands each year; VAT returns run through the e-VAT system. The Finance Bill 2026 added enabling provisions for electronic Mushak 6.3 invoices from ERP systems, but no general e-invoicing deadline has been legislated.
Data protectionPersonal Data Protection Ordinance 2025Bangladesh's first comprehensive data-protection framework, issued by the interim government in late 2025 with consent, cross-border transfer and breach-reporting rules under a national data authority and an 18-month compliance window; implementation is at an early stage.
AI rulesNo AI-specific statute; a draft National AI Policy 2026-2030 has been released for public consultation.
Systems we migrate from or connect toTally, Odoo, SAP Business One, Microsoft Dynamics 365 Business Central, Oracle NetSuiteMasters, ledgers, stock and open balances move across and are reconciled before cutover.
Payment rails for web apps and SaaSbKash, Nagad, Rocket, SSLCOMMERZ, aamarPay
Also worth knowingBusiness software must produce NBR Mushak-format invoices and registers and handle VAT and income-tax withholding at source; foreign-exchange rules can complicate paying for overseas SaaS.

General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.

Sources consulted:

02 — Cities

2 city guides in Bangladesh

Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.

Bangladesh

  • DhakaTextiles & apparel, Wholesale & distribution
  • ChattogramLogistics & ports, Textiles & apparel

03 — Industries

Industries we would build for in Bangladesh

The industries that come up most across the cities we cover in Bangladesh.

Textiles & apparel

ERP
Style, colour and size matrices; yarn-to-fabric-to-garment process tracking across job-workers; and order-wise costing that includes dyeing, printing and embroidery charges.
AI agent
An agent that reads buyer tech packs and purchase orders, builds the costing sheet and material requirement, and flags anything missing before sampling starts.
Portal or app
A B2B ordering app for retailers and agents, with the catalogue, size-wise stock and order tracking.
Software for textiles & apparel

Wholesale & distribution

ERP
Multi-warehouse stock, customer-specific price lists and schemes, salesperson and route management, credit control and returns, all in one system that sales and accounts both trust.
AI agent
An order-taking agent on WhatsApp that lets retailers place repeat orders, check outstanding balances and get delivery dates at any hour.
Portal or app
A field-sales app for order booking, collections and beat plans that works offline and syncs later.
Software for wholesale & distribution

Pharma & life sciences

ERP
Batch and expiry tracking from raw material to finished pack, formula management, QC release before dispatch, and audit trails that inspectors and customers can follow.
AI agent
A document agent that drafts batch records, certificates of analysis and customer responses from approved data, with every output reviewed by QA before it is used.
Portal or app
A stockist and medical-representative app for orders, schemes, expiry returns and secondary-sales reporting.
Software for pharma & life sciences

04 — Services

What we build for businesses in Bangladesh

03

AI agent development

Custom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.

Learn more
04

Web application development

Customer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.

Learn more
05

SaaS product development

From MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.

Learn more

05 — FAQ

Custom software in Bangladesh: common questions

Do you work with businesses in Bangladesh?

Yes. Flip Retail is based in Jaipur, India, and works with Bangladesh businesses remotely. We have no office in Bangladesh; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.

Can a custom ERP handle VAT and e-invoicing in Bangladesh?

Yes. Invoicing is built for Bangladesh's VAT (standard rate 15%). Retailers, restaurants and other listed sectors, mainly in Dhaka and Chattogram, must issue receipts through NBR-connected Electronic Fiscal Devices or Sales Data Controllers, and the list expands each year; VAT returns run through the e-VAT system. The Finance Bill 2026 added enabling provisions for electronic Mushak 6.3 invoices from ERP systems, but no general e-invoicing deadline has been legislated. A custom ERP connects to EFD/SDC devices through its official API or an accredited provider, and we confirm the current requirements in discovery.

How do you handle PDPO 2025?

Bangladesh's first comprehensive data-protection framework, issued by the interim government in late 2025 with consent, cross-border transfer and breach-reporting rules under a national data authority and an 18-month compliance window; implementation is at an early stage. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.

Can you migrate us from Tally, Odoo or SAP Business One?

Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.

Are there AI rules we need to follow in Bangladesh?

No AI-specific statute; a draft National AI Policy 2026-2030 has been released for public consultation. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.

Contact

Let's build it.

Tell us about the process you want fixed in your Bangladesh business. We reply within one working day.

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