Do you work with businesses in Czechia?
Yes. Flip Retail is based in Jaipur, India, and works with Czechia businesses remotely. We have no office in Czechia; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.
Can a custom ERP handle VAT and e-invoicing in Czechia?
Yes. Invoicing is built for Czechia's VAT (standard rate 21%). B2B e-invoicing is voluntary and no domestic mandate has been enacted, although the national ISDOC format is widely supported by local ERPs; public bodies must accept EN 16931 e-invoices. A real-time sales reporting system (EET 2.0) has been discussed for 2027 but was not law at last check. If you or your customers want it, a custom ERP can connect to ISDOC / EN 16931 through an accredited provider.
How do you handle GDPR?
GDPR applies directly, supplemented by Act No. 110/2019 Coll. on Personal Data Processing and supervised by the Office for Personal Data Protection (ÚOOÚ); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.
Can you migrate us from Pohoda (Stormware), Money S3 or Helios?
Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
Are there AI rules we need to follow in Czechia?
The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; the Czech Telecommunication Office (ČTÚ) is set to act as the main AI market-surveillance authority. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.