Location guide · Portugal
Location guides for 2 cities in Portugal, from Lisbon and Porto. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Portugal from Jaipur, India, and delivers remotely.
01 — Compliance
Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Portugal. Last reviewed October 2026.
| Indirect tax | VAT (IVA), standard rate 23%Standard rate 23% on the mainland (22% in Madeira, 16% in the Azores) with reduced rates of 13% and 6% on the mainland; returns are monthly or quarterly. All invoices must be issued from software certified by the Tax Authority (AT). |
|---|---|
| E-invoicing | Voluntary · AT-certified invoicing software, ATCUD + QR code, SAF-T (PT); CIUS-PT for B2GStructured B2B e-invoicing is not mandatory and PDF invoices are still accepted, but every invoice must come from AT-certified software and carry an ATCUD code and QR code. B2G e-invoicing in CIUS-PT format is mandatory for suppliers to public bodies. |
| Data protection | GDPR plus Law 58/2019GDPR applies directly, supplemented by Law 58/2019 and supervised by the CNPD (Comissão Nacional de Proteção de Dados); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. |
| AI rules | The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; Portugal has announced ANACOM (National Communications Authority) as its AI market-surveillance authority. |
| Systems we migrate from or connect to | PHC, Cegid Primavera, Sage, Moloni, InvoiceXpress, TOConlineMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | MB WAY, Multibanco references, SEPA Direct Debit, SIBS, Stripe, easypay |
| Also worth knowing | Invoice data is reported monthly to the AT via the SAF-T (PT) invoicing file. The qualified-electronic-signature requirement for PDF invoices and the SAF-T accounting file obligation have been postponed repeatedly (latest reports point to 2027 and 2028), so dates should be rechecked before launch. |
General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
03 — Industries
The industries that come up most across the cities we cover in Portugal.
04 — Services
ERP built around how your business actually trades, not the other way round.
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Learn moreIf it runs on data and touches revenue, we have probably built one before.
Start a conversation05 — FAQ
Yes. Flip Retail is based in Jaipur, India, and works with Portugal businesses remotely. We have no office in Portugal; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.
Yes. Invoicing is built for Portugal's VAT (standard rate 23%). Structured B2B e-invoicing is not mandatory and PDF invoices are still accepted, but every invoice must come from AT-certified software and carry an ATCUD code and QR code. B2G e-invoicing in CIUS-PT format is mandatory for suppliers to public bodies. If you or your customers want it, a custom ERP can connect to AT-certified invoicing software, ATCUD + QR code, SAF-T through an accredited provider.
GDPR applies directly, supplemented by Law 58/2019 and supervised by the CNPD (Comissão Nacional de Proteção de Dados); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.
Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; Portugal has announced ANACOM (National Communications Authority) as its AI market-surveillance authority. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.
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Tell us about the process you want fixed in your Portugal business. We reply within one working day.