Location guide · Turkey

Custom ERP, AI Agent & SaaS Development in Turkey

Location guides for 4 cities in Turkey, from Istanbul, Ankara and Izmir. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Turkey from Jaipur, India, and delivers remotely.

City guides
4
Jaipur time is
2 h 30 min aheadStandard time
Currency
Turkish lira (TRY)
Indirect tax
KDV 20%
E-invoicing
Mandatorye-Fatura
Data protection
KVKK

01 — Compliance

Rules your software must follow in Turkey

Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Turkey. Last reviewed October 2026.

Indirect taxKDV (VAT), standard rate 20%KDV is 20% at the standard rate, with reduced rates of 10% (basic foods, textiles, books) and 1% (certain agricultural goods). Stamp tax of about 0.189% to 0.948% also applies to contracts and some other documents.
E-invoicingMandatory · GIB e-Belge (e-Fatura, e-Arsiv Fatura, e-Irsaliye, e-Defter)e-Fatura (B2B between registered users) and e-Arsiv (invoices to unregistered buyers and consumers) are mandatory for taxpayers above GIB gross-sales thresholds, which under the rules in force since 2023 is TRY 3 million in prior-year gross sales, with lower thresholds for e-commerce, real-estate and motor-vehicle businesses. Businesses below the thresholds must still issue e-Arsiv invoices above set per-invoice and daily amounts.
Data protectionLaw No. 6698 on the Protection of Personal DataControllers must register in the VERBIS registry unless exempt (small businesses below employee and balance-sheet thresholds that do not mainly process special-category data), and since the 2024 amendments transfers abroad need an adequacy decision, Board-approved safeguards or standard contracts, which must be notified to the KVKK Authority within 5 business days of signing.
AI rulesNo AI law in force; a draft AI bill submitted to parliament in June 2024 is pending, and KVKK has issued non-binding guidance on AI, deepfakes and chatbots alongside the National AI Strategy action plan.
Systems we migrate from or connect toLogo (Tiger, Go, Netsis), Mikro, Parasut, Luca, ETA, Nebim, UyumsoftMasters, ledgers, stock and open balances move across and are reconciled before cutover.
Payment rails for web apps and SaaSiyzico, PayTR, Param, troy, FAST (instant payments)
Also worth knowingMost e-Fatura obligors must also keep e-Defter (electronic ledgers) and use e-Irsaliye (electronic delivery notes) once over their thresholds, so ERPs usually connect through a GIB-approved special integrator. Invoices are issued in Turkish and in TRY.

General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.

Sources consulted:

02 — Cities

4 city guides in Turkey

Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.

Turkey

  • IstanbulTextiles & apparel, Wholesale & distribution
  • AnkaraAerospace & defence supply chain, Engineering & machinery
  • IzmirAgriculture & food processing, Logistics & ports
  • BursaAutomotive & auto components, Textiles & apparel

03 — Industries

Industries we would build for in Turkey

The industries that come up most across the cities we cover in Turkey.

Textiles & apparel

ERP
Style, colour and size matrices; yarn-to-fabric-to-garment process tracking across job-workers; and order-wise costing that includes dyeing, printing and embroidery charges.
AI agent
An agent that reads buyer tech packs and purchase orders, builds the costing sheet and material requirement, and flags anything missing before sampling starts.
Portal or app
A B2B ordering app for retailers and agents, with the catalogue, size-wise stock and order tracking.
Software for textiles & apparel

Engineering & machinery

ERP
Make-to-order and engineer-to-order projects tracked from enquiry to commissioning, with multi-level bills of materials, drawing revisions, subcontracted machining and spare-parts sales in one system.
AI agent
A spares assistant that identifies parts from a photo or serial number, checks stock and price, and answers dealer and customer queries on WhatsApp or email.
Portal or app
A dealer and service-engineer app for warranty registration, service tickets and spare-part orders.
Software for engineering & machinery

Wholesale & distribution

ERP
Multi-warehouse stock, customer-specific price lists and schemes, salesperson and route management, credit control and returns, all in one system that sales and accounts both trust.
AI agent
An order-taking agent on WhatsApp that lets retailers place repeat orders, check outstanding balances and get delivery dates at any hour.
Portal or app
A field-sales app for order booking, collections and beat plans that works offline and syncs later.
Software for wholesale & distribution

04 — Services

What we build for businesses in Turkey

03

AI agent development

Custom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.

Learn more
04

Web application development

Customer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.

Learn more
05

SaaS product development

From MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.

Learn more

05 — FAQ

Custom software in Turkey: common questions

Do you work with businesses in Turkey?

Yes. Flip Retail is based in Jaipur, India, and works with Turkey businesses remotely. We have no office in Turkey; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.

Can a custom ERP handle KDV and e-invoicing in Turkey?

Yes. Invoicing is built for Turkey's KDV (standard rate 20%). e-Fatura (B2B between registered users) and e-Arsiv (invoices to unregistered buyers and consumers) are mandatory for taxpayers above GIB gross-sales thresholds, which under the rules in force since 2023 is TRY 3 million in prior-year gross sales, with lower thresholds for e-commerce, real-estate and motor-vehicle businesses. Businesses below the thresholds must still issue e-Arsiv invoices above set per-invoice and daily amounts. A custom ERP connects to e-Fatura through its official API or an accredited provider, and we confirm the current requirements in discovery.

How do you handle KVKK?

Controllers must register in the VERBIS registry unless exempt (small businesses below employee and balance-sheet thresholds that do not mainly process special-category data), and since the 2024 amendments transfers abroad need an adequacy decision, Board-approved safeguards or standard contracts, which must be notified to the KVKK Authority within 5 business days of signing. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.

Can you migrate us from Logo (Tiger, Go, Netsis), Mikro or Parasut?

Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.

Are there AI rules we need to follow in Turkey?

No AI law in force; a draft AI bill submitted to parliament in June 2024 is pending, and KVKK has issued non-binding guidance on AI, deepfakes and chatbots alongside the National AI Strategy action plan. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.

Contact

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