Ohio, United States
Custom ERP and billing, AI agents, web applications and SaaS for retail and financial services businesses in Columbus, OH. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: United States guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Fashion and fast-food brands keep their head offices around Columbus: Bath & Body Works, Victoria's Secret, Abercrombie & Fitch and Wendy's are based in the region, along with Cardinal Health. Nationwide, Huntington Bank and American Electric Power add insurance, banking and utility jobs, Ohio State University is the largest employer, and data centres for Amazon, Google and Meta, plus warehouses at Rickenbacker, fill the suburbs.
Also known as Cbus.
English, Spanish and Somali
02 — Industries
What we would build first for the industries Columbus is known for.
03 — Local rules
On top of the national rules summarised above.
| Ohio | Sales tax: 5.75% state rate plus county and transit taxesPrivacy: No comprehensive state privacy law (sector laws apply) |
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General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our United States guide.
04 — Working together
Jaipur is 10 h 30 min ahead of Columbus, OH on standard time, and 9 h 30 min ahead during daylight saving time there. A 09:00 start there is 19:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Local time, standard time.
Pranjal was excellent — fast, great at communicating, and completed the custom work.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Columbus; discovery happens on video calls and you get working software every two weeks.
Jaipur is 10 h 30 min ahead of Columbus, OH on standard time, and 9 h 30 min ahead during daylight saving time there. A 09:00 start there is 19:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Yes. Invoicing handles Ohio sales tax (5.75% state rate plus county and transit taxes) and the other states where you have nexus. If you or your customers want it, a custom ERP can connect to DBNAlliance through an accredited provider.
For English and Spanish, yes: current language models handle them well, including mixed-language messages. Support for Somali is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.
Usually one module that fixes the most expensive problem first. For retail & e-commerce that is often point-of-sale billing and omnichannel inventory. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.