Location guide · Austria
Location guides for 2 cities in Austria, from Vienna and Linz. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Austria from Jaipur, India, and delivers remotely.
01 — Compliance
Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Austria. Last reviewed October 2026.
| Indirect tax | VAT (Umsatzsteuer, USt), standard rate 20%Standard rate 20% with reduced rates of 10% and 13% (some reduced-rate scopes changed in 2026); advance returns (UVA) are filed monthly or quarterly via FinanzOnline. Small businesses under the Kleinunternehmer scheme are VAT-exempt up to the statutory turnover limit. |
|---|---|
| E-invoicing | Voluntary · ebInterface / Peppol BIS via USP portal (B2G)B2B e-invoicing is voluntary and no domestic mandate had been announced as of mid-2026; e-invoicing has been mandatory for suppliers to the federal government since 2014, submitted via the USP portal (e-rechnung.gv.at) or Peppol. Intra-EU B2B e-invoicing will follow ViDA from 1 Jul 2030. |
| Data protection | GDPR plus the Data Protection Act (Datenschutzgesetz, DSG)GDPR applies directly, supplemented by the Data Protection Act (Datenschutzgesetz, DSG) and supervised by the Austrian Data Protection Authority (Datenschutzbehörde); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. |
| AI rules | The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; Austria had not yet formally appointed its AI market-surveillance authorities as of mid-2026 and runs an AI Service Desk as an interim contact point. |
| Systems we migrate from or connect to | BMD, RZL, Sage, Lexware, SAP Business One, Microsoft Dynamics 365 Business Central, OdooMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | eps-Überweisung, SEPA Direct Debit, Klarna, PayPal, Stripe, Adyen |
| Also worth knowing | Businesses with cash sales above the legal thresholds must use an RKSV-compliant cash register with a signature unit registered with FinanzOnline. Books and records must generally be kept for 7 years under the BAO. |
General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
03 — Industries
The industries that come up most across the cities we cover in Austria.
04 — Services
ERP built around how your business actually trades, not the other way round.
Learn moreProduction AI built on your own data: knowledge assistants, document processing, forecasting and LLM features inside the tools your team already uses.
Learn moreCustom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.
Learn moreCustomer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.
Learn moreFrom MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.
Learn moreIf it runs on data and touches revenue, we have probably built one before.
Start a conversation05 — FAQ
Yes. Flip Retail is based in Jaipur, India, and works with Austria businesses remotely. We have no office in Austria; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.
Yes. Invoicing is built for Austria's VAT (standard rate 20%). B2B e-invoicing is voluntary and no domestic mandate had been announced as of mid-2026; e-invoicing has been mandatory for suppliers to the federal government since 2014, submitted via the USP portal (e-rechnung.gv.at) or Peppol. Intra-EU B2B e-invoicing will follow ViDA from 1 Jul 2030. If you or your customers want it, a custom ERP can connect to ebInterface / Peppol BIS via USP portal through an accredited provider.
GDPR applies directly, supplemented by the Data Protection Act (Datenschutzgesetz, DSG) and supervised by the Austrian Data Protection Authority (Datenschutzbehörde); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.
Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; Austria had not yet formally appointed its AI market-surveillance authorities as of mid-2026 and runs an AI Service Desk as an interim contact point. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.
Contact
Tell us about the process you want fixed in your Austria business. We reply within one working day.