Location guide · Belgium
Location guides for 3 cities in Belgium, from Brussels, Antwerp and Ghent. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Belgium from Jaipur, India, and delivers remotely.
01 — Compliance
Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Belgium. Last reviewed October 2026.
| Indirect tax | VAT (TVA / btw), standard rate 21%Standard rate 21% with reduced rates of 12% and 6%; returns are filed monthly or quarterly through Intervat. Invoicing software must now produce structured e-invoices for all domestic B2B sales. |
|---|---|
| E-invoicing | Mandatory · Peppol BIS Billing 3.0 (EN 16931)Since 1 Jan 2026 structured e-invoices (Peppol BIS 3.0 by default, other EN 16931 formats by agreement) are mandatory for domestic B2B transactions between Belgian VAT-registered businesses, with a tolerance period in Q1 2026; PDF and paper no longer qualify and B2C is out of scope. Near-real-time e-reporting on a 5-corner Peppol model is planned from 1 Jan 2028. |
| Data protection | GDPR plus the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal dataGDPR applies directly, supplemented by the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data and supervised by the Data Protection Authority (APD/GBA); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. |
| AI rules | The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; Belgium's national AI supervisory authority designation was still being finalised in 2026. |
| Systems we migrate from or connect to | Exact Online, Octopus, Yuki, WinBooks, Sage BOB 50, OdooMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | Bancontact, SEPA Credit Transfer and Direct Debit, Mollie, Adyen, Stripe, Worldline |
| Also worth knowing | Every Belgian VAT-registered business needs a Peppol ID and access point, which makes Peppol connectivity a baseline ERP requirement. Hospitality businesses above the legal threshold must use a certified cash register system (GKS/SCE). |
General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
02 — Cities
Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.
03 — Industries
The industries that come up most across the cities we cover in Belgium.
04 — Services
ERP built around how your business actually trades, not the other way round.
Learn moreProduction AI built on your own data: knowledge assistants, document processing, forecasting and LLM features inside the tools your team already uses.
Learn moreCustom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.
Learn moreCustomer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.
Learn moreFrom MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.
Learn moreIf it runs on data and touches revenue, we have probably built one before.
Start a conversation05 — FAQ
Yes. Flip Retail is based in Jaipur, India, and works with Belgium businesses remotely. We have no office in Belgium; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.
Yes. Invoicing is built for Belgium's VAT (standard rate 21%). Since 1 Jan 2026 structured e-invoices (Peppol BIS 3.0 by default, other EN 16931 formats by agreement) are mandatory for domestic B2B transactions between Belgian VAT-registered businesses, with a tolerance period in Q1 2026; PDF and paper no longer qualify and B2C is out of scope. Near-real-time e-reporting on a 5-corner Peppol model is planned from 1 Jan 2028. A custom ERP connects to Peppol through its official API or an accredited provider, and we confirm the current requirements in discovery.
GDPR applies directly, supplemented by the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data and supervised by the Data Protection Authority (APD/GBA); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.
Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; Belgium's national AI supervisory authority designation was still being finalised in 2026. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.
Contact
Tell us about the process you want fixed in your Belgium business. We reply within one working day.