Location guide · Brazil

Custom ERP, AI Agent & SaaS Development in Brazil

Location guides for 5 cities in Brazil, from São Paulo, Rio de Janeiro and Belo Horizonte. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Brazil from Jaipur, India, and delivers remotely.

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City guides
5
Jaipur time is
8 h 30 min aheadStandard time
Currency
Brazilian real (BRL)
Indirect tax
23%ICMS, ISS, PIS/COFINS, IPI
E-invoicing
MandatoryNF-e
Data protection
LGPD

01 — Compliance

Rules your software must follow in Brazil

Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Brazil. Last reviewed October 2026.

Indirect taxICMS, ISS, PIS/COFINS, IPI (moving to CBS/IBS) · No single rate (ICMS roughly 17-23% by state; ISS 2-5%; PIS/COFINS 9.25%); CBS 0.9% + IBS 0.1% test rates in 2026Brazil's consumption-tax reform (Complementary Law 214/2025) replaces PIS/COFINS with the federal CBS from 2027 and ICMS/ISS with the subnational IBS over 2029-2033; 2026 is a test year in which CBS 0.9% and IBS 0.1% appear on e-invoices without being collected.
E-invoicingMandatory · NF-e, NFC-e, NFS-e (national standard), CT-eElectronic fiscal documents authorized by tax authorities are mandatory for goods (NF-e/NFC-e), services (NFS-e) and transport (CT-e). New CBS/IBS layouts apply from January 2026, though documents are temporarily not rejected when those fields are blank. From 1 December 2026, non-ICMS taxpayers, nonresidents and digital platforms must issue NF-e/NFS-e for supplies under the new taxes.
Data protectionLei Geral de Proteção de Dados Pessoais (Lei 13.709/2018)In force and enforced by the ANPD with GDPR-style obligations, mandatory security-incident reporting and fines of up to 2% of Brazilian revenue, capped at BRL 50 million per infraction.
AI rulesNo AI-specific statute yet; AI bill PL 2338/2023 passed the Senate in December 2024 and was still awaiting a report in a Chamber of Deputies special committee as of September 2026.
Systems we migrate from or connect toTOTVS, Omie, Bling, Conta Azul, Sankhya, Senior Sistemas, SAP Business OneMasters, ledgers, stock and open balances move across and are reconciled before cutover.
Payment rails for web apps and SaaSPIX, Boleto bancário, Mercado Pago, PagBank (PagSeguro), Stone, Cielo
Also worth knowingERP must handle state ICMS rates, tax substitution (ICMS-ST) and interstate differentials, municipal ISS rules, SPED digital bookkeeping and the Simples Nacional regime, while running CBS/IBS in parallel through the 2026-2033 transition.

General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.

Sources consulted:

fonoa.comvertexinc.comkpmg.comfiscal-requirements.comedicomgroup.comcasrai.org

02 — Cities

5 city guides in Brazil

Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.

Brazil

  • São PauloFinancial services & fintech, Automotive & auto components
  • Rio de JaneiroEnergy, oil & gas, Tourism & hospitality
  • Belo HorizonteMining & minerals, Steel & metals
  • Porto AlegreAgriculture & food processing, Leather & footwear
  • CuritibaAutomotive & auto components, Engineering & machinery

03 — Industries

Industries we would build for in Brazil

The industries that come up most across the cities we cover in Brazil.

Automotive & auto components

ERP
Customer schedules turned into production plans, lot and heat-number traceability from raw material to dispatch, and the packing, labelling and advance-shipping-notice rules each customer demands.
AI agent
An agent that reconciles customer schedules, goods-receipt notes and debit notes every day and flags mismatches before they become payment disputes.
Portal or app
A supplier portal where tier-2 vendors confirm schedules, upload inspection reports and see payment status.
Software for automotive & auto components

Mining & minerals

ERP
Production by pit, grade and stockpile, weighbridge integration, royalty and permit records, and fleet and spares management.
AI agent
An agent that reconciles weighbridge tickets, dispatch records and invoices every day, and flags gaps before they turn into losses.
Portal or app
A transporter and buyer portal for dispatch slots, weighbridge slips and invoices.
Software for mining & minerals

Agriculture & food processing

ERP
Procurement from many small suppliers, grading and lot tracking, shelf life and first-expiry-first-out dispatch, and processing yields from raw produce to packed product.
AI agent
A procurement assistant that collects daily prices and quantities from suppliers over WhatsApp, in their own language, and records them straight into the system.
Portal or app
A distributor and retailer ordering app with route-wise delivery planning.
Software for agriculture & food processing
Automotive & auto componentsMining & mineralsAgriculture & food processingFinancial services & fintechRetail & e-commerceEnergy, oil & gasTourism & hospitalitySteel & metals

04 — Services

What we build for businesses in Brazil

03

AI agent development

Custom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.

Learn more
04

Web application development

Customer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.

Learn more
05

SaaS product development

From MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.

Learn more

05 — FAQ

Custom software in Brazil: common questions

Do you work with businesses in Brazil?

Yes. Flip Retail is based in Jaipur, India, and works with Brazil businesses remotely. We have no office in Brazil; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.

Can a custom ERP handle ICMS, ISS, PIS/COFINS, IPI and e-invoicing in Brazil?

Yes. Invoicing is built for Brazil's ICMS, ISS, PIS/COFINS, IPI (No single rate (ICMS roughly 17-23% by state; ISS 2-5%; PIS/COFINS…). Electronic fiscal documents authorized by tax authorities are mandatory for goods (NF-e/NFC-e), services (NFS-e) and transport (CT-e). New CBS/IBS layouts apply from January 2026, though documents are temporarily not rejected when those fields are blank. From 1 December 2026, non-ICMS taxpayers, nonresidents and digital platforms must issue NF-e/NFS-e for supplies under the new taxes. A custom ERP connects to NF-e through its official API or an accredited provider, and we confirm the current requirements in discovery.

How do you handle LGPD?

In force and enforced by the ANPD with GDPR-style obligations, mandatory security-incident reporting and fines of up to 2% of Brazilian revenue, capped at BRL 50 million per infraction. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.

Can you migrate us from TOTVS, Omie or Bling?

Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.

Are there AI rules we need to follow in Brazil?

No AI-specific statute yet; AI bill PL 2338/2023 passed the Senate in December 2024 and was still awaiting a report in a Chamber of Deputies special committee as of September 2026. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.

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