Location guide · Netherlands
Location guides for 5 cities in the Netherlands, from Amsterdam, Rotterdam and The Hague. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in the Netherlands from Jaipur, India, and delivers remotely.
01 — Compliance
Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in the Netherlands. Last reviewed October 2026.
| Indirect tax | VAT (btw), standard rate 21%Standard rate 21% with a 9% reduced rate (accommodation moved to 21% from 2026); most businesses file quarterly VAT returns with the Belastingdienst. Domestic reverse charge applies in sectors such as construction subcontracting, so invoicing software must support reverse-charge wording. |
|---|---|
| E-invoicing | Voluntary · Peppol BIS / NLCIUS (EN 16931) for B2GB2B e-invoicing is voluntary and PDF invoices remain valid, while e-invoicing via Peppol has been mandatory for suppliers to central government since 2017 and is required across most of the public sector. The government has been exploring a domestic Peppol-based B2B mandate aligned with ViDA, but no start date has been legislated. |
| Data protection | GDPR plus the GDPR Implementation Act (Uitvoeringswet AVG, UAVG)GDPR applies directly, supplemented by the GDPR Implementation Act (Uitvoeringswet AVG, UAVG) and supervised by the Autoriteit Persoonsgegevens (AP); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. |
| AI rules | The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; the Netherlands is using a decentralised model of sector supervisors with the RDI (Rijksinspectie Digitale Infrastructuur) as single point of contact. |
| Systems we migrate from or connect to | Exact Online, Twinfield, AFAS, Moneybird, SnelStart, e-Boekhouden.nl, OdooMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | iDEAL (migrating to Wero), SEPA Direct Debit, Mollie, Adyen, Stripe, Klarna |
| Also worth knowing | Tax records must be kept for 7 years, and accountants and auditors expect the XAF (XML Auditfile Financieel) export from bookkeeping software. Peppol is already widely used for B2B exchange even without a mandate. |
General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
02 — Cities
Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.
03 — Industries
The industries that come up most across the cities we cover in the Netherlands.
04 — Services
ERP built around how your business actually trades, not the other way round.
Learn moreProduction AI built on your own data: knowledge assistants, document processing, forecasting and LLM features inside the tools your team already uses.
Learn moreCustom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.
Learn moreCustomer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.
Learn moreFrom MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.
Learn moreIf it runs on data and touches revenue, we have probably built one before.
Start a conversation05 — FAQ
Yes. Flip Retail is based in Jaipur, India, and works with Netherlands businesses remotely. We have no office in the Netherlands; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.
Yes. Invoicing is built for the Netherlands's VAT (standard rate 21%). B2B e-invoicing is voluntary and PDF invoices remain valid, while e-invoicing via Peppol has been mandatory for suppliers to central government since 2017 and is required across most of the public sector. The government has been exploring a domestic Peppol-based B2B mandate aligned with ViDA, but no start date has been legislated. If you or your customers want it, a custom ERP can connect to Peppol BIS / NLCIUS through an accredited provider.
GDPR applies directly, supplemented by the GDPR Implementation Act (Uitvoeringswet AVG, UAVG) and supervised by the Autoriteit Persoonsgegevens (AP); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.
Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; the Netherlands is using a decentralised model of sector supervisors with the RDI (Rijksinspectie Digitale Infrastructuur) as single point of contact. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.
Contact
Tell us about the process you want fixed in your Netherlands business. We reply within one working day.