Location guide · New Zealand
Location guides for 3 cities in New Zealand, from Auckland, Wellington and Christchurch. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in New Zealand from Jaipur, India, and delivers remotely.
01 — Compliance
Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in New Zealand. Last reviewed October 2026.
| Indirect tax | GST, standard rate 15%GST of 15% applies to most goods and services, with registration required once turnover reaches NZ$60,000 in a 12-month period; returns are filed with Inland Revenue, often directly from accounting software. |
|---|---|
| E-invoicing | Voluntary · Peppol (PINT A-NZ), with MBIE as Peppol AuthorityThere is no B2B e-invoicing mandate; e-invoicing runs voluntarily over the Peppol network using the PINT A-NZ specification shared with Australia (the required Peppol format since 15 Nov 2024). |
| Data protection | Privacy Act 2020In force with information privacy principles, mandatory notification of serious-harm breaches to the Privacy Commissioner and affected people, and safeguards for overseas disclosures; the Privacy Amendment Act 2025 added IPP 3A from 1 May 2026, requiring notice when personal information is collected indirectly, and the Biometric Processing Privacy Code 2025 governs biometric systems. |
| AI rules | No AI-specific statute; the July 2025 national AI Strategy takes a light-touch approach relying on existing laws such as the Privacy Act, supported by MBIE's voluntary Responsible AI Guidance for Businesses. |
| Systems we migrate from or connect to | Xero, MYOB, QuickBooks Online, Accredo, NetSuite, Microsoft Dynamics 365 Business CentralMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | Bank transfer (direct credit), Direct debit, Stripe, Windcave, EFTPOS, PayPal |
| Also worth knowing | Employers must file employment information with Inland Revenue each payday (payday filing), so payroll and ERP software needs Inland Revenue gateway integration, and Peppol e-invoicing support is useful for selling to government and larger buyers. |
General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
02 — Cities
Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.
03 — Industries
The industries that come up most across the cities we cover in New Zealand.
04 — Services
ERP built around how your business actually trades, not the other way round.
Learn moreProduction AI built on your own data: knowledge assistants, document processing, forecasting and LLM features inside the tools your team already uses.
Learn moreCustom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.
Learn moreCustomer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.
Learn moreFrom MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.
Learn moreIf it runs on data and touches revenue, we have probably built one before.
Start a conversation05 — FAQ
Yes. Flip Retail is based in Jaipur, India, and works with New Zealand businesses remotely. We have no office in New Zealand; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.
Yes. Invoicing is built for New Zealand's GST (standard rate 15%). There is no B2B e-invoicing mandate; e-invoicing runs voluntarily over the Peppol network using the PINT A-NZ specification shared with Australia (the required Peppol format since 15 Nov 2024). If you or your customers want it, a custom ERP can connect to Peppol through an accredited provider.
In force with information privacy principles, mandatory notification of serious-harm breaches to the Privacy Commissioner and affected people, and safeguards for overseas disclosures; the Privacy Amendment Act 2025 added IPP 3A from 1 May 2026, requiring notice when personal information is collected indirectly, and the Biometric Processing Privacy Code 2025 governs biometric systems. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.
Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
No AI-specific statute; the July 2025 national AI Strategy takes a light-touch approach relying on existing laws such as the Privacy Act, supported by MBIE's voluntary Responsible AI Guidance for Businesses. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.
Contact
Tell us about the process you want fixed in your New Zealand business. We reply within one working day.