Madinah Province, Saudi Arabia
Custom ERP and billing, AI agents, web applications and SaaS for hospitality and food businesses in Medina. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Saudi Arabia guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Visitors to the Prophet's Mosque, most of them combining the trip with Umrah, keep hotels, furnished apartments, restaurants and gift shops busy throughout the year. Dates are the second mainstay: Ajwa, Safawi and Anbara from the oasis farms are packed and sold across the kingdom and abroad, while the Islamic University and the Haramain railway to Makkah and Jeddah bring steady traffic.
Also known as Madinah and Al Madinah al Munawwarah.
Arabic, English and Urdu
02 — Industries
What we would build first for the industries Medina is known for.
04 — Working together
Jaipur is 2 h 30 min ahead of Medina all year. A 09:00 start there is 11:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
Pranjal was very professional with excellent communication and transparency.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Medina; discovery happens on video calls and you get working software every two weeks.
Jaipur is 2 h 30 min ahead of Medina all year. A 09:00 start there is 11:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Yes. Current language models handle Arabic, English and Urdu well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For tourism & hospitality that is often recipe costing & kitchen inventory and multi-outlet procurement. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.