Location guide · Switzerland

Custom ERP, AI Agent & SaaS Development in Switzerland

Location guides for 5 cities in Switzerland, from Zurich, Geneva and Basel. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Switzerland from Jaipur, India, and delivers remotely.

City guides
5
Jaipur time is
4 h 30 min aheadStandard time
Currency
Swiss franc (CHF)
Indirect tax
VAT 8.1%
E-invoicing
VoluntaryQR-bill and eBill
Data protection
revFADP

01 — Compliance

Rules your software must follow in Switzerland

Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Switzerland. Last reviewed October 2026.

Indirect taxVAT (MWST / TVA / IVA), standard rate 8.1%Standard rate 8.1% with reduced rates of 2.6% and 3.8% (accommodation); businesses must register once worldwide turnover reaches CHF 100,000. Switzerland is outside the EU VAT area, so EU OSS and intra-EU rules do not apply and Swiss invoices carry a CHE-xxx.xxx.xxx MWST number.
E-invoicingVoluntary · QR-bill and eBill; e-invoicing for federal suppliersNo B2B or B2C e-invoicing mandate exists and paper or PDF invoices remain valid; suppliers to the federal administration must invoice electronically for contracts of CHF 5,000 or more (since 2016). The QR-bill is the mandatory Swiss payment slip format and eBill is widely used for consumer billing.
Data protectionRevised Federal Act on Data Protection (revFADP / nDSG), in force since 1 Sep 2023The revFADP is closely aligned with GDPR (records of processing, privacy by design, breach notification to the FDPIC), the EU recognises Switzerland as adequate, and transfers to certified US companies are possible under the Swiss-US Data Privacy Framework.
AI rulesSwitzerland has no horizontal AI act: on 12 Feb 2025 the Federal Council decided to ratify the Council of Europe AI Convention and make targeted, sector-specific amendments to Swiss law, while Swiss providers serving EU customers remain subject to the EU AI Act.
Systems we migrate from or connect toBexio, Abacus, Sage 50 Switzerland, Banana Accounting, Run my Accounts, SAP Business OneMasters, ledgers, stock and open balances move across and are reconciled before cutover.
Payment rails for web apps and SaaSTWINT, QR-bill bank transfers, eBill, PostFinance, Datatrans, Stripe
Also worth knowingBusiness records must be kept for 10 years (electronic archiving allowed under the GeBüV ordinance), and from November 2025 QR-bills must use structured addresses only. Multi-language (DE/FR/IT) invoices and CHF/EUR dual-currency support are standard expectations.

General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.

Sources consulted:

02 — Cities

5 city guides in Switzerland

Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.

Switzerland

  • ZurichFinancial services & fintech, Technology & startups
  • GenevaFinancial services & fintech, Wholesale & distribution
  • BaselPharma & life sciences, Chemicals & plastics
  • BernProfessional services, Healthcare
  • ZugWholesale & distribution, Financial services & fintech

03 — Industries

Industries we would build for in Switzerland

The industries that come up most across the cities we cover in Switzerland.

Financial services & fintech

ERP
Loan and policy lifecycle tracking, reconciliations, commissions and regulatory reporting, with role-based access, maker-checker approvals and audit logs.
AI agent
A document agent that reads bank statements, payslips and IDs, extracts what underwriters need and flags inconsistencies for a person to check.
Portal or app
Customer and partner portals, dashboards and APIs for fintech products, with the security reviews that come with them.
Software for financial services & fintech

Technology & startups

ERP
Lean internal systems for growing tech firms, such as subscription billing, project time tracking and revenue dashboards, without enterprise licence costs.
AI agent
LLM features inside your own product: retrieval-augmented search over your docs, support copilots, and agents that act through your APIs, with evaluation and guardrails.
Portal or app
MVPs and full SaaS products in React and Next.js with Java or Python back ends, built in two-week increments by the people you talk to.
Software for technology & startups

Professional services

ERP
Time, billing and engagement management, with utilisation dashboards and document workflows, for firms that sell expertise by the hour or by the project.
AI agent
A knowledge agent that searches the firm's past work, templates and policies using retrieval-augmented generation and drafts first versions for a professional to review.
Portal or app
Client portals for document exchange, approvals and invoices.
Software for professional services

04 — Services

What we build for businesses in Switzerland

03

AI agent development

Custom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.

Learn more
04

Web application development

Customer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.

Learn more
05

SaaS product development

From MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.

Learn more

05 — FAQ

Custom software in Switzerland: common questions

Do you work with businesses in Switzerland?

Yes. Flip Retail is based in Jaipur, India, and works with Switzerland businesses remotely. We have no office in Switzerland; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.

Can a custom ERP handle VAT and e-invoicing in Switzerland?

Yes. Invoicing is built for Switzerland's VAT (standard rate 8.1%). No B2B or B2C e-invoicing mandate exists and paper or PDF invoices remain valid; suppliers to the federal administration must invoice electronically for contracts of CHF 5,000 or more (since 2016). The QR-bill is the mandatory Swiss payment slip format and eBill is widely used for consumer billing. If you or your customers want it, a custom ERP can connect to QR-bill and eBill through an accredited provider.

How do you handle revFADP?

The revFADP is closely aligned with GDPR (records of processing, privacy by design, breach notification to the FDPIC), the EU recognises Switzerland as adequate, and transfers to certified US companies are possible under the Swiss-US Data Privacy Framework. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.

Can you migrate us from Bexio, Abacus or Sage 50 Switzerland?

Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.

Are there AI rules we need to follow in Switzerland?

Switzerland has no horizontal AI act: on 12 Feb 2025 the Federal Council decided to ratify the Council of Europe AI Convention and make targeted, sector-specific amendments to Swiss law, while Swiss providers serving EU customers remain subject to the EU AI Act. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.

Contact

Let's build it.

Tell us about the process you want fixed in your Switzerland business. We reply within one working day.

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