Custom ERP and billing, AI agents, web applications and SaaS for professional services and healthcare businesses in Bern. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Switzerland guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Business in Bern
As the seat of the Swiss federal government, Bern employs a large part of its workforce in ministries, federal agencies and the firms that supply them. Swiss Post and the federal railway SBB have their head offices in the city, Swisscom is based on its edge in Ittigen, BKW runs its energy business from here, and the Insel university hospital and CSL Behring's plasma-medicine plant anchor a health and life-science cluster.
Also known as Berne.
Where software helps: Suppliers to federal agencies and state-owned firms in Bern must answer public tenders, issue e-invoices in Swiss formats and keep data hosted in Switzerland, which rules out many off-the-shelf cloud tools.
ERP and AI for professional services, healthcare and logistics businesses in Bern
What we would build first for the industries Bern is known for.
Professional services
ERP
Time, billing and engagement management, with utilisation dashboards and document workflows, for firms that sell expertise by the hour or by the project.
AI agent
A knowledge agent that searches the firm's past work, templates and policies using retrieval-augmented generation and drafts first versions for a professional to review.
Pharmacy and consumables inventory with batch and expiry, procurement across departments or branches, and billing that works with insurers and corporate tie-ups.
AI agent
An appointment and enquiry agent that books, reschedules and answers routine questions on WhatsApp or the web, and never gives medical advice.
Shipment and job costing, warehouse management with bin locations, customs and freight documentation, and billing that captures every accessorial charge.
AI agent
A document agent that reads bills of lading, commercial invoices and packing lists, extracts the data and pre-fills customs and booking forms for review.
Jaipur is 4 h 30 min ahead of Bern on standard time, and 3 h 30 min ahead during daylight saving time there. A 09:00 start there is 13:30 in Jaipur. Standard 09:00–18:00 office days overlap by 4 h 30 min to 5 h 30 min, which is enough for live calls, demos and same-day answers.
Bern
Jaipur
00:0006:0012:0018:0024:00
09:00–18:00 office hoursShared hours
Local time, standard time.
★★★★★
Pranjal is the best developer — started and ended development before schedule.
Carl LundstromTrading Algorithm Development · Zurich, Switzerland
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Custom software in Bern: common questions
Do you build custom ERP and AI software for businesses in Bern?
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Bern; discovery happens on video calls and you get working software every two weeks.
How do time zones work between Bern and Jaipur?
Jaipur is 4 h 30 min ahead of Bern on standard time, and 3 h 30 min ahead during daylight saving time there. A 09:00 start there is 13:30 in Jaipur. Standard 09:00–18:00 office days overlap by 4 h 30 min to 5 h 30 min, which is enough for live calls, demos and same-day answers.
Can your AI agents talk to customers in German, French and English?
Yes. Current language models handle German, French and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
What would a first project look like for a professional services business?
Usually one module that fixes the most expensive problem first. For professional services that is often time tracking & utilisation and engagement & matter management. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.