Florida, United States
Custom ERP and billing, AI agents, web applications and SaaS for logistics and financial services businesses in Jacksonville, FL. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: United States guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Railroad CSX, trucking firm Landstar and shipping company Crowley are all headquartered in Jacksonville, and JAXPORT is one of the busiest US ports for vehicle imports and exports and the main gateway for Puerto Rico trade. Financial firms such as FIS and Fidelity National Financial, Florida Blue, Mayo Clinic's Florida campus and two large Navy bases round out the employer base.
Also known as Jax.
English and Spanish
02 — Industries
What we would build first for the industries Jacksonville is known for.
03 — Local rules
On top of the national rules summarised above.
| Florida | Sales tax: 6% state rate plus county discretionary surtaxesPrivacy: Florida Digital Bill of Rights (effective 1 Jul 2024), which applies only to very large businesses (over US$1 billion global revenue meeting further criteria); not usually counted as a comprehensive law |
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General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our United States guide.
04 — Working together
Jaipur is 10 h 30 min ahead of Jacksonville, FL on standard time, and 9 h 30 min ahead during daylight saving time there. A 09:00 start there is 19:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Local time, standard time.
Pranjal was excellent — fast, great at communicating, and completed the custom work.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Jacksonville; discovery happens on video calls and you get working software every two weeks.
Jaipur is 10 h 30 min ahead of Jacksonville, FL on standard time, and 9 h 30 min ahead during daylight saving time there. A 09:00 start there is 19:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Yes. Invoicing handles Florida sales tax (6% state rate plus county discretionary surtaxes) and the other states where you have nexus. If you or your customers want it, a custom ERP can connect to DBNAlliance through an accredited provider.
Yes. Current language models handle English and Spanish well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For logistics & ports that is often job & shipment costing and warehouse management (bins, put-away, picking). It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.