Utah, United States
Custom ERP and billing, AI agents, web applications and SaaS for technology and education businesses in Provo, UT. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: United States guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Brigham Young University and Utah Valley University supply a young, often multilingual workforce, and Provo sits at the southern end of the Silicon Slopes software corridor that runs north through Orem and Lehi. Qualtrics and Vivint started here, Nu Skin and other direct-selling and supplement companies run global operations from Utah County, and SaaS startups, customer-support centers and university spin-offs fill offices around the city.
Also known as Provo-Orem.
English and Spanish
02 — Industries
What we would build first for the industries Provo is known for.
03 — Local rules
On top of the national rules summarised above.
| Utah | Sales tax: 4.85% state rate (6.1% including mandatory statewide local add-ons) plus local option taxesPrivacy: Utah Consumer Privacy Act (effective 31 Dec 2023) |
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General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our United States guide.
04 — Working together
Jaipur is 12 h 30 min ahead of Provo, UT on standard time, and 11 h 30 min ahead during daylight saving time there. A 09:00 start there is 21:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Local time, standard time.
Pranjal was excellent — fast, great at communicating, and completed the custom work.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Provo; discovery happens on video calls and you get working software every two weeks.
Jaipur is 12 h 30 min ahead of Provo, UT on standard time, and 11 h 30 min ahead during daylight saving time there. A 09:00 start there is 21:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Yes. Invoicing handles Utah sales tax (4.85% state rate (6.1% including mandatory statewide local add-ons) plus local option taxes) and the other states where you have nexus. If you or your customers want it, a custom ERP can connect to DBNAlliance through an accredited provider.
Yes. Current language models handle English and Spanish well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For technology & startups that is often subscription billing and project & time tracking. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.