Virginia, United States
Custom ERP and billing, AI agents, web applications and SaaS for financial services and distribution businesses in Richmond, VA. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: United States guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
The Federal Reserve Bank of Richmond, Capital One's large West Creek campus and insurer Markel anchor a sizeable finance sector. Dominion Energy, Altria, CarMax, food distributor Performance Food Group and medical-supply distributor Owens & Minor are headquartered in the region, DuPont makes Kevlar at its Spruance plant, and a pharmaceutical-ingredient manufacturing cluster is growing around Petersburg.
Also known as RVA.
English and Spanish
02 — Industries
What we would build first for the industries Richmond is known for.
03 — Local rules
On top of the national rules summarised above.
| Virginia | Sales tax: 5.3% statewide (4.3% state plus 1% local) plus regional add-ons in some areasPrivacy: Virginia Consumer Data Protection Act (effective 1 Jan 2023) |
|---|
General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our United States guide.
04 — Working together
Jaipur is 10 h 30 min ahead of Richmond, VA on standard time, and 9 h 30 min ahead during daylight saving time there. A 09:00 start there is 19:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Local time, standard time.
Pranjal was excellent — fast, great at communicating, and completed the custom work.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Richmond; discovery happens on video calls and you get working software every two weeks.
Jaipur is 10 h 30 min ahead of Richmond, VA on standard time, and 9 h 30 min ahead during daylight saving time there. A 09:00 start there is 19:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Yes. Invoicing handles Virginia sales tax (5.3% statewide (4.3% state plus 1% local) plus regional add-ons in some areas) and the other states where you have nexus. If you or your customers want it, a custom ERP can connect to DBNAlliance through an accredited provider.
Yes. Current language models handle English and Spanish well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For financial services & fintech that is often onboarding & KYC workflows and loan and policy lifecycle. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.