Location guide · Colombia
Location guides for 3 cities in Colombia, from Bogotá, Medellín and Barranquilla. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Colombia from Jaipur, India, and delivers remotely.
01 — Compliance
Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Colombia. Last reviewed October 2026.
| Indirect tax | IVA, standard rate 19%IVA is 19% general with a 5% rate on certain goods; tax changes made by the December 2025 economic-emergency decree (e.g., 19% IVA on liquor and online betting) were struck down by the Constitutional Court in early 2026. |
|---|---|
| E-invoicing | Mandatory · DIAN factura electrónica de venta (prior validation)Since 2019 essentially all invoicing taxpayers must issue UBL 2.1 e-invoices validated by DIAN before delivery (with a CUFE), plus electronic POS equivalent documents, support documents for purchases from non-invoicers and electronic payroll; RADIAN registers invoices as negotiable instruments. |
| Data protection | Ley Estatutaria 1581 de 2012 (Habeas Data)In force and enforced by the Superintendencia de Industria y Comercio, requiring prior authorization, published data-processing policies and, for larger companies, registration of databases in the national registry (RNBD). |
| AI rules | No AI-specific statute; CONPES 4144 (February 2025) sets national AI policy to 2030, and a new government AI bill is before Congress in 2026 after the 2025 bill lapsed. |
| Systems we migrate from or connect to | Siigo, Alegra, World Office, Helisa, SAP Business One, OdooMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | PSE, Nequi, Daviplata, Wompi, PayU, Mercado Pago |
| Also worth knowing | B2B billing must handle withholdings (retención en la fuente, ReteIVA, ReteICA) and municipal ICA, and software must connect to DIAN directly or through an authorized technology provider. |
General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
02 — Cities
Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.
03 — Industries
The industries that come up most across the cities we cover in Colombia.
04 — Services
ERP built around how your business actually trades, not the other way round.
Learn moreProduction AI built on your own data: knowledge assistants, document processing, forecasting and LLM features inside the tools your team already uses.
Learn moreCustom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.
Learn moreCustomer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.
Learn moreFrom MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.
Learn moreIf it runs on data and touches revenue, we have probably built one before.
Start a conversation05 — FAQ
Yes. Flip Retail is based in Jaipur, India, and works with Colombia businesses remotely. We have no office in Colombia; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.
Yes. Invoicing is built for Colombia's IVA (standard rate 19%). Since 2019 essentially all invoicing taxpayers must issue UBL 2.1 e-invoices validated by DIAN before delivery (with a CUFE), plus electronic POS equivalent documents, support documents for purchases from non-invoicers and electronic payroll; RADIAN registers invoices as negotiable instruments. A custom ERP connects to DIAN through its official API or an accredited provider, and we confirm the current requirements in discovery.
In force and enforced by the Superintendencia de Industria y Comercio, requiring prior authorization, published data-processing policies and, for larger companies, registration of databases in the national registry (RNBD). You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.
Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
No AI-specific statute; CONPES 4144 (February 2025) sets national AI policy to 2030, and a new government AI bill is before Congress in 2026 after the 2025 bill lapsed. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.
Contact
Tell us about the process you want fixed in your Colombia business. We reply within one working day.