Connacht, Ireland

Custom ERP, AI Agent & SaaS Development in Galway

Custom ERP and billing, AI agents, web applications and SaaS for pharma and hospitality businesses in Galway. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.

Jaipur time is
5 h 30 min ahead4 h 30 min during daylight saving
Population
≈ 86,000Approximate, city or metro area
Currency
Euro (EUR)
Indirect tax
VAT 23%
E-invoicing
PlannedRevenue's e-invoicing system
Data protection
GDPR

National tax, e-invoicing and data rules, with sources: Ireland guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Galway

Medical devices lead industry in the west of Ireland, and Galway hosts large Medtronic and Boston Scientific plants making stents, catheters and other cardiovascular products, surrounded by start-up device firms and contract manufacturers. University of Galway, arts festivals and tourism along the Wild Atlantic Way support hotels, restaurants and the city's seafood trade.

Also known as Gaillimh.

Where software helps: Galway's medical-device makers and their subcontractors must keep device history records, lot traceability and supplier qualifications audit-ready for regulators, which overwhelms paper travellers and disconnected spreadsheets.

Business districts & industrial areas

  • Parkmore Business Park
  • Ballybrit Business Park
  • Mervue Business Park

Languages of business

English and Irish

02 — Industries

ERP and AI for pharma, hospitality and education businesses in Galway

What we would build first for the industries Galway is known for.

Pharma & life sciences

ERP
Batch and expiry tracking from raw material to finished pack, formula management, QC release before dispatch, and audit trails that inspectors and customers can follow.
AI agent
A document agent that drafts batch records, certificates of analysis and customer responses from approved data, with every output reviewed by QA before it is used.
Software for pharma & life sciences

Tourism & hospitality

ERP
Kitchen and outlet inventory with recipe costing, multi-property purchasing, and reconciliation of bookings, channel commissions and payments.
AI agent
A guest-messaging agent that answers enquiries, handles booking changes and suggests upgrades in the guest's language, around the clock.
Software for tourism & hospitality

Education & study-abroad

ERP
Admissions pipelines, fee schedules and collections, batch and faculty scheduling, and for consultancies, application tracking by student, university and intake.
AI agent
Our own AI Counsellor: a WhatsApp agent that qualifies student leads, answers course and process questions from your approved content, and books counselling sessions around the clock.
Software for education & study-abroad

04 — Working together

Working with Jaipur from Galway

Jaipur is 5 h 30 min ahead of Galway on standard time, and 4 h 30 min ahead during daylight saving time there. A 09:00 start there is 14:30 in Jaipur. Standard 09:00–18:00 office days overlap by 3 h 30 min to 4 h 30 min, which is enough for live calls, demos and same-day answers.

Pranjal is the best developer — started and ended development before schedule.
Carl LundstromTrading Algorithm Development · Zurich, Switzerland

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Galway: common questions

Do you build custom ERP and AI software for businesses in Galway?

Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Galway; discovery happens on video calls and you get working software every two weeks.

How do time zones work between Galway and Jaipur?

Jaipur is 5 h 30 min ahead of Galway on standard time, and 4 h 30 min ahead during daylight saving time there. A 09:00 start there is 14:30 in Jaipur. Standard 09:00–18:00 office days overlap by 3 h 30 min to 4 h 30 min, which is enough for live calls, demos and same-day answers.

Can your AI agents talk to customers in English and Irish?

For English, yes: current language models handle it well, including mixed-language messages. Support for Irish is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.

What would a first project look like for a pharma business?

Usually one module that fixes the most expensive problem first. For pharma & life sciences that is often batch & expiry control and formula and recipe management. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

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