Connecticut, United States
Custom ERP and billing, AI agents, web applications and SaaS for financial services and aerospace businesses in Hartford, CT. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: United States guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Insurance has been Hartford's business since the early 1800s: Travelers, The Hartford and Aetna, now part of CVS Health, keep large offices downtown, and Cigna is headquartered in suburban Bloomfield. Pratt & Whitney designs and builds jet engines in East Hartford, Collins Aerospace operates in Windsor Locks, and precision machine shops across central Connecticut supply them with turbine parts, gears and fittings.
English and Spanish
02 — Industries
What we would build first for the industries Hartford is known for.
03 — Local rules
On top of the national rules summarised above.
| Connecticut | Sales tax: 6.35% state rate; no local sales taxesPrivacy: Connecticut Data Privacy Act (effective 1 Jul 2023) |
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General information, not legal or tax advice. Last reviewed October 2026. National tax, e-invoicing, data-protection and AI rules, with sources, are in our United States guide.
04 — Working together
Jaipur is 10 h 30 min ahead of Hartford, CT on standard time, and 9 h 30 min ahead during daylight saving time there. A 09:00 start there is 19:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Local time, standard time.
Pranjal was excellent — fast, great at communicating, and completed the custom work.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Hartford; discovery happens on video calls and you get working software every two weeks.
Jaipur is 10 h 30 min ahead of Hartford, CT on standard time, and 9 h 30 min ahead during daylight saving time there. A 09:00 start there is 19:30 in Jaipur. Office hours don't overlap, so we fix one call slot at the edge of the day and work asynchronously in between.
Yes. Invoicing handles Connecticut sales tax (6.35% state rate; no local sales taxes) and the other states where you have nexus. If you or your customers want it, a custom ERP can connect to DBNAlliance through an accredited provider.
Yes. Current language models handle English and Spanish well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For financial services & fintech that is often onboarding & KYC workflows and loan and policy lifecycle. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.