Location guide · Vietnam
Location guides for 3 cities in Vietnam, from Ho Chi Minh City, Hanoi and Da Nang. Flip Retail builds custom ERP, AI agents, web applications and SaaS for businesses in Vietnam from Jaipur, India, and delivers remotely.
01 — Compliance
Tax, e-invoicing, data-protection and AI rules that shape an ERP, billing system or AI agent in Vietnam. Last reviewed October 2026.
| Indirect tax | VAT, standard rate 10% (8% on many goods and services until 31 Dec 2026)Resolution 204/2025/QH15 and Decree 174/2025 cut the 10% rate to 8% from 1 July 2025 to 31 December 2026 for most goods and services, now including IT and logistics. Telecoms, finance, banking, insurance, real estate, mining and excise goods are excluded. |
|---|---|
| E-invoicing | Mandatory · Tax-authority e-invoice (Decree 123/2020 as amended by Decree 70/2025)All businesses have had to issue e-invoices registered with the tax authority since July 2022. Decree 70/2025 and Circular 32/2025 (effective 1 June 2025) widened scope and tightened timing, content and correction rules, including cash-register-generated e-invoices for many B2C sellers. |
| Data protection | Law on Personal Data Protection No. 91/2025/QH15Effective 1 January 2026, replacing Decree 13/2023, it requires data protection officers, impact assessments for processing and cross-border transfers, and sets administrative fines and criminal liability, so SaaS vendors handling Vietnamese users' data need documented assessments. |
| AI rules | Vietnam's Law on Artificial Intelligence (No. 134/2025/QH15) took effect on 1 March 2026 with a risk-based framework, implemented by Decree 142/2026 (from 1 May 2026) and a government list of high-risk AI systems. |
| Systems we migrate from or connect to | MISA, Fast Accounting, Bravo, SAP Business One, OdooMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | VietQR (NAPAS), MoMo, ZaloPay, VNPAY, OnePay |
| Also worth knowing | Bookkeeping follows Vietnamese Accounting Standards with a prescribed chart of accounts, and invoices and books are kept in VND (foreign-currency invoices must show the exchange rate). |
General information, not legal or tax advice. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
02 — Cities
Each guide covers the local economy, the industries we would build for first, and how working with Jaipur fits your hours.
03 — Industries
The industries that come up most across the cities we cover in Vietnam.
04 — Services
ERP built around how your business actually trades, not the other way round.
Learn moreProduction AI built on your own data: knowledge assistants, document processing, forecasting and LLM features inside the tools your team already uses.
Learn moreCustom AI agents that do real work inside your business: qualify leads on WhatsApp, read and key documents, take orders, chase payments and update your ERP or CRM, with a person approving anything that matters.
Learn moreCustomer portals, internal tools, dashboards, marketplaces and workflow apps, built with React and Next.js on solid back ends and APIs, and shipped in two-week increments you can use as they are built.
Learn moreFrom MVP to multi-tenant platform: we design, build and run SaaS products with subscription billing, tenant isolation, role-based access and AI features built in.
Learn moreIf it runs on data and touches revenue, we have probably built one before.
Start a conversation05 — FAQ
Yes. Flip Retail is based in Jaipur, India, and works with Vietnam businesses remotely. We have no office in Vietnam; discovery happens on video calls, you get working software every two weeks, and the engineers who write the code are on the calls.
Yes. Invoicing is built for Vietnam's VAT (standard rate 10%). All businesses have had to issue e-invoices registered with the tax authority since July 2022. Decree 70/2025 and Circular 32/2025 (effective 1 June 2025) widened scope and tightened timing, content and correction rules, including cash-register-generated e-invoices for many B2C sellers. A custom ERP connects to the tax-authority e-invoice system through its official API or an accredited provider, and we confirm the current requirements in discovery.
Effective 1 January 2026, replacing Decree 13/2023, it requires data protection officers, impact assessments for processing and cross-border transfers, and sets administrative fines and criminal liability, so SaaS vendors handling Vietnamese users' data need documented assessments. You choose where the system is hosted, access is role-based, and we work on test or masked data during development wherever possible.
Yes. Masters, ledgers, stock items and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
Vietnam's Law on Artificial Intelligence (No. 134/2025/QH15) took effect on 1 March 2026 with a risk-based framework, implemented by Decree 142/2026 (from 1 May 2026) and a government list of high-risk AI systems. We design AI agents with logging, human oversight and clear disclosure from the start, which covers most current requirements.
Contact
Tell us about the process you want fixed in your Vietnam business. We reply within one working day.