Vietnam

Custom ERP, AI Agent & SaaS Development in Hanoi

Custom ERP and billing, AI agents, web applications and SaaS for electronics and technology businesses in Hanoi. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.

Jaipur time is
1 h 30 min behindAll year
Population
≈ 8.7 millionApproximate, city or metro area
Currency
Vietnamese dong (VND)
Indirect tax
VAT 10%
E-invoicing
Mandatorythe tax-authority e-invoice system
Data protection
PDPL

National tax, e-invoicing and data rules, with sources: Vietnam guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Hanoi

Government ministries, the head offices of state banks such as Vietcombank, BIDV and VietinBank, and the technology groups FPT and Viettel anchor the capital's office economy. On the outskirts, Japanese manufacturers including Canon and Panasonic operate in Thang Long Industrial Park, while Samsung's phone factories in neighbouring Bac Ninh and Thai Nguyen pull in hundreds of component suppliers. Craft villages such as Bat Trang still turn out ceramics for export.

Also known as Ha Noi.

Where software helps: Component suppliers to the electronics plants of northern Vietnam need lot-level traceability, Korean and Japanese customer quality reports and bonded-material records, alongside Decree 123 e-invoices.

Business districts & industrial areas

  • Thang Long Industrial Park
  • Hoa Lac Hi-Tech Park
  • Cau Giay
  • Noi Bai Industrial Zone

Languages of business

Vietnamese and English

02 — Industries

ERP and AI for electronics, technology and financial services businesses in Hanoi

What we would build first for the industries Hanoi is known for.

Electronics & electricals

ERP
Component-level bills of materials with approved alternates, reel and lot tracking, serial-number warranty records, and planning for long-lead parts.
AI agent
An agent that watches open purchase orders and supplier emails for lead-time changes and alerts planners before a shortage stops the line.
Software for electronics & electricals

Technology & startups

ERP
Lean internal systems for growing tech firms, such as subscription billing, project time tracking and revenue dashboards, without enterprise licence costs.
AI agent
LLM features inside your own product: retrieval-augmented search over your docs, support copilots, and agents that act through your APIs, with evaluation and guardrails.
Software for technology & startups

Financial services & fintech

ERP
Loan and policy lifecycle tracking, reconciliations, commissions and regulatory reporting, with role-based access, maker-checker approvals and audit logs.
AI agent
A document agent that reads bank statements, payslips and IDs, extracts what underwriters need and flags inconsistencies for a person to check.
Software for financial services & fintech

04 — Working together

Working with Jaipur from Hanoi

Jaipur is 1 h 30 min behind Hanoi all year. A 09:00 start there is 07:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.

It has been an amazing experience — the skills and knowledge he brings is a game changer.
K2Alpha Sharks, Blockchain · India

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Hanoi: common questions

Do you build custom ERP and AI software for businesses in Hanoi?

Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Hanoi; discovery happens on video calls and you get working software every two weeks.

How do time zones work between Hanoi and Jaipur?

Jaipur is 1 h 30 min behind Hanoi all year. A 09:00 start there is 07:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.

Can your AI agents talk to customers in Vietnamese and English?

Yes. Current language models handle Vietnamese and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.

What would a first project look like for a electronics business?

Usually one module that fixes the most expensive problem first. For electronics & electricals that is often bOMs with alternate parts and reel, lot & serial tracking. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

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