Thailand
Custom ERP and billing, AI agents, web applications and SaaS for auto-component and food businesses in Bangkok. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
01 — Local economy
Charoen Pokphand, Thai Beverage, Siam Cement Group and PTT run their businesses from Bangkok, and auto-parts and electronics plants line the industrial estates of Samut Prakan and Lat Krabang on the eastern edge. Food processors and seafood canners around Samut Sakhon export worldwide, Khlong Toei port moves river-borne containers, and Pratunam and Bobae markets supply garments to traders from across the region. Tourism and hotels add a large services economy.
Also known as Krung Thep.
Thai and English
02 — Industries
What we would build first for the industries Bangkok is known for.
03 — Compliance
What an ERP, billing system or AI agent has to respect here.
| Indirect tax | VAT, standard rate 7% (statutory 10%, reduced rate extended to 30 Sep 2027)The statutory VAT rate is 10%, but a reduced 7% (6.3% plus local tax) has been repeatedly extended; the Cabinet approved a further extension in July 2026 and a Royal Decree issued in August 2026 keeps 7% until 30 September 2027. |
|---|---|
| E-invoicing | Voluntary · e-Tax Invoice & e-Receipt (Revenue Department)Issuing e-tax invoices (signed XML, or the simplified e-Tax Invoice by Email) is optional and there is no legislated B2B mandate for 2026-2027. Incentives such as the 200% deduction for e-tax investments and reduced e-Withholding rates were extended to end-2027. |
| Data protection | Personal Data Protection Act B.E. 2562 (2019)Fully in force since 1 June 2022 and enforced by the PDPC: software storing customer data needs a lawful basis, processor agreements, breach notification and safeguards for cross-border transfers. |
| AI rules | No AI-specific statute; ETDA released a revised, risk-based draft Artificial Intelligence Act with extraterritorial reach for public hearing on 2 July 2026, and it had not been enacted as of October 2026. |
| Systems we migrate from or connect to | Express Accounting, FlowAccount, PEAK, SAP Business One, Odoo, Microsoft Dynamics 365 Business CentralMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | PromptPay, Thai QR Payment, TrueMoney Wallet, 2C2P, Opn Payments (Omise), Stripe |
| Also worth knowing | Full tax invoices must follow Revenue Code content rules (typically in Thai with 13-digit tax IDs), and B2B payments commonly involve withholding tax certificates, which can be handled through e-Withholding Tax. |
General information, not legal or tax advice. Last reviewed October 2026. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
04 — Working together
Jaipur is 1 h 30 min behind Bangkok all year. A 09:00 start there is 07:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Bangkok; discovery happens on video calls and you get working software every two weeks.
Jaipur is 1 h 30 min behind Bangkok all year. A 09:00 start there is 07:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Yes. Invoicing is built for Thailand's VAT (standard rate 7%). On e-invoicing: Issuing e-tax invoices (signed XML, or the simplified e-Tax Invoice by Email) is optional and there is no legislated B2B mandate for 2026-2027. Incentives such as the 200% deduction for e-tax investments and reduced e-Withholding rates were extended to end-2027. If you or your customers want it, a custom ERP can connect to e-Tax Invoice through an accredited provider.
You choose: your own cloud account in a region that suits you, or your own servers. Access inside the system is role-based, and during development we work on test or masked data wherever possible. Fully in force since 1 June 2022 and enforced by the PDPC: software storing customer data needs a lawful basis, processor agreements, breach notification and safeguards for cross-border transfers.
Yes. Masters, ledgers, stock and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
Yes. Current language models handle Thai and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For automotive & auto components that is often customer schedules & delivery plans and lot and heat-number traceability. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.