Penang, Malaysia
Custom ERP and billing, AI agents, web applications and SaaS for electronics and engineering businesses in George Town, Penang. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Malaysia guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Intel opened an assembly plant in Bayan Lepas in 1972, and the free industrial zone around it now hosts chip assembly and test, instrument and medical-device makers such as Intel, AMD, Keysight, Bosch and Jabil. A deep base of local precision-machining and automation suppliers feeds them. Private hospitals draw medical tourists from Indonesia, and the UNESCO-listed old town supports heritage hotels and food businesses.
Also known as Penang.
English, Malay, Hokkien and Mandarin
02 — Industries
What we would build first for the industries George Town is known for.
04 — Working together
Jaipur is 2 h 30 min behind George Town, Penang all year. A 09:00 start there is 06:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in George Town; discovery happens on video calls and you get working software every two weeks.
Jaipur is 2 h 30 min behind George Town, Penang all year. A 09:00 start there is 06:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
For English and Malay, yes: current language models handle them well, including mixed-language messages. Support for Hokkien is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.
Usually one module that fixes the most expensive problem first. For electronics & electricals that is often bOMs with alternate parts and reel, lot & serial tracking. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
More location guides
Contact
Tell us about the process you want fixed. We reply within one working day.