Riau Islands, Indonesia
Custom ERP and billing, AI agents, web applications and SaaS for electronics and engineering businesses in Batam. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Indonesia guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Twenty kilometres of water separate this free trade zone from Singapore, and that proximity built its economy: electronics contract manufacturers in Batamindo and other industrial parks, shipyards and offshore oil-and-gas fabrication yards around Tanjung Uncang and Sekupang, and ferry-borne weekend tourism. More recently, Nongsa Digital Park and new data-centre projects have added a digital layer.
Indonesian, English and Mandarin
02 — Industries
What we would build first for the industries Batam is known for.
04 — Working together
Jaipur is 1 h 30 min behind Batam all year. A 09:00 start there is 07:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Batam; discovery happens on video calls and you get working software every two weeks.
Jaipur is 1 h 30 min behind Batam all year. A 09:00 start there is 07:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Yes. Current language models handle Indonesian, English and Mandarin well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For electronics & electricals that is often bOMs with alternate parts and reel, lot & serial tracking. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.