Do you build custom ERP and AI software for businesses in Taipei?
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Taipei; discovery happens on video calls and you get working software every two weeks.
How do time zones work between Taipei and Jaipur?
Jaipur is 2 h 30 min behind Taipei all year. A 09:00 start there is 06:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Can a custom ERP handle Business tax and e-invoicing in Taiwan?
Yes. Invoicing is built for Taiwan's Business tax (standard rate 5%). On e-invoicing: GUIs are issued as e-GUIs and uploaded to the Ministry of Finance e-invoice platform, directly or via an approved e-invoice service provider: within 48 hours for B2C and 7 days for B2B. The MIG 4.0 message format has been mandatory since 1 January 2026. A custom ERP connects to e-GUI through its official API or an accredited provider, and we confirm the current requirements in discovery.
Where will our data be stored, and what about PDPA?
You choose: your own cloud account in a region that suits you, or your own servers. Access inside the system is role-based, and during development we work on test or masked data wherever possible. In force; amendments passed on 17 October 2025 create an independent Personal Data Protection Commission and breach-notification duties for private-sector entities, with effective dates set by the Executive Yuan (expected during 2026).
Can you migrate us from Digiwin, SAP Business One or Oracle NetSuite?
Yes. Masters, ledgers, stock and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
Can your AI agents talk to customers in Mandarin, Taiwanese Hokkien and English?
For Mandarin and English, yes: current language models handle them well, including mixed-language messages. Support for Taiwanese Hokkien is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.
What would a first project look like for a electronics business?
Usually one module that fixes the most expensive problem first. For electronics & electricals that is often bOMs with alternate parts and reel, lot & serial tracking. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.