Custom ERP and billing, AI agents, web applications and SaaS for professional services and financial services businesses in Manila. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Philippines guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Business in Manila
Call centres and back offices serving American and Australian clients fill towers in Makati, Bonifacio Global City, Ortigas and Eastwood, making business process outsourcing a mainstay of white-collar work. Conglomerates such as Ayala, SM, San Miguel and JG Summit are headquartered in the metro, and the Manila International Container Terminal handles a large share of the country's imports, feeding an extensive distribution and retail sector.
Also known as Metro Manila and NCR.
Where software helps: BPO operators bill US clients in dollars while paying staff in pesos with night-shift differentials, and distributors must meet BIR receipting rules and the shift to electronic invoicing.
ERP and AI for professional services, financial services and retail businesses in Manila
What we would build first for the industries Manila is known for.
Professional services
ERP
Time, billing and engagement management, with utilisation dashboards and document workflows, for firms that sell expertise by the hour or by the project.
AI agent
A knowledge agent that searches the firm's past work, templates and policies using retrieval-augmented generation and drafts first versions for a professional to review.
Loan and policy lifecycle tracking, reconciliations, commissions and regulatory reporting, with role-based access, maker-checker approvals and audit logs.
AI agent
A document agent that reads bank statements, payslips and IDs, extracts what underwriters need and flags inconsistencies for a person to check.
One stock position across stores, warehouse and online marketplaces, with purchase planning, store transfers and point-of-sale billing tied to the same item master.
AI agent
A customer-service agent that answers “where is my order”, handles returns and recommends products, and passes complex cases to a person.
Jaipur is 2 h 30 min behind Manila all year. A 09:00 start there is 06:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Manila
Jaipur
00:0006:0012:0018:0024:00
09:00–18:00 office hoursShared hours
Local time, standard time.
★★★★★
It has been an amazing experience — the skills and knowledge he brings is a game changer.
K2Alpha Sharks, Blockchain · India
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Custom software in Manila: common questions
Do you build custom ERP and AI software for businesses in Manila?
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Manila; discovery happens on video calls and you get working software every two weeks.
How do time zones work between Manila and Jaipur?
Jaipur is 2 h 30 min behind Manila all year. A 09:00 start there is 06:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Can your AI agents talk to customers in English and Filipino?
Yes. Current language models handle English and Filipino well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
What would a first project look like for a professional services business?
Usually one module that fixes the most expensive problem first. For professional services that is often time tracking & utilisation and engagement & matter management. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.