Do you build custom ERP and AI software for businesses in Seoul?
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Seoul; discovery happens on video calls and you get working software every two weeks.
How do time zones work between Seoul and Jaipur?
Jaipur is 3 h 30 min behind Seoul all year. A 09:00 start there is 05:30 in Jaipur. Standard 09:00–18:00 office days overlap by 5 h 30 min, which is enough for live calls, demos and same-day answers.
Can a custom ERP handle VAT and e-invoicing in South Korea?
Yes. Invoicing is built for South Korea's VAT (standard rate 10%). On e-invoicing: Corporations and individual businesses with prior-year supply value of KRW 80 million or more (threshold in effect since 1 July 2024) must issue electronic tax invoices in the NTS XML format with a certificate-based signature and transmit them to the NTS within strict deadlines. A custom ERP connects to NTS e-tax invoices through its official API or an accredited provider, and we confirm the current requirements in discovery.
Where will our data be stored, and what about PIPA?
You choose: your own cloud account in a region that suits you, or your own servers. Access inside the system is role-based, and during development we work on test or masked data wherever possible. Strict and actively enforced by the PIPC; a February 2026 amendment raised maximum penalty surcharges to 10% of total revenue for serious repeat or large-scale violations and broadened incident-reporting duties.
Can you migrate us from Douzone Bizon, ECOUNT ERP or Younglimwon Soft Lab?
Yes. Masters, ledgers, stock and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
Can your AI agents talk to customers in Korean and English?
Yes. Current language models handle Korean and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
What would a first project look like for a electronics business?
Usually one module that fixes the most expensive problem first. For electronics & electricals that is often bOMs with alternate parts and reel, lot & serial tracking. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.