Campania, Italy

Custom ERP, AI Agent & SaaS Development in Naples

Custom ERP and billing, AI agents, web applications and SaaS for hospitality and food businesses in Naples. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.

Jaipur time is
4 h 30 min ahead3 h 30 min during daylight saving
Population
≈ 3 millionApproximate, city or metro area
Currency
Euro (EUR)
Indirect tax
VAT 22%
E-invoicing
MandatorySdI
Data protection
GDPR

National tax, e-invoicing and data rules, with sources: Italy guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Naples

Pasta from Gragnano, San Marzano tomatoes and coffee roasters supply a large food industry around the Bay of Naples, and the port handles ferries to the islands, cruise ships and container traffic. Stellantis builds the Fiat Panda at Pomigliano d'Arco, Leonardo and Avio Aero run aerospace plants nearby, and tourism to the city, Pompeii and the Amalfi Coast employs much of the service sector.

Also known as Napoli.

Where software helps: Food producers around Naples export pasta, tomatoes and coffee under protected-origin rules, needing lot traceability, PDO and PGI labelling and export paperwork tied to every shipment, along with SdI e-invoicing at home.

Business districts & industrial areas

  • Centro Direzionale
  • Port of Naples
  • Interporto Campano (Nola)

Languages of business

Italian and English

02 — Industries

ERP and AI for hospitality, food and logistics businesses in Naples

What we would build first for the industries Naples is known for.

Tourism & hospitality

ERP
Kitchen and outlet inventory with recipe costing, multi-property purchasing, and reconciliation of bookings, channel commissions and payments.
AI agent
A guest-messaging agent that answers enquiries, handles booking changes and suggests upgrades in the guest's language, around the clock.
Software for tourism & hospitality

Agriculture & food processing

ERP
Procurement from many small suppliers, grading and lot tracking, shelf life and first-expiry-first-out dispatch, and processing yields from raw produce to packed product.
AI agent
A procurement assistant that collects daily prices and quantities from suppliers over WhatsApp, in their own language, and records them straight into the system.
Software for agriculture & food processing

Logistics & ports

ERP
Shipment and job costing, warehouse management with bin locations, customs and freight documentation, and billing that captures every accessorial charge.
AI agent
A document agent that reads bills of lading, commercial invoices and packing lists, extracts the data and pre-fills customs and booking forms for review.
Software for logistics & ports

04 — Working together

Working with Jaipur from Naples

Jaipur is 4 h 30 min ahead of Naples on standard time, and 3 h 30 min ahead during daylight saving time there. A 09:00 start there is 13:30 in Jaipur. Standard 09:00–18:00 office days overlap by 4 h 30 min to 5 h 30 min, which is enough for live calls, demos and same-day answers.

Great communication, fluent English, delivered on time, and exceptional work.
Gherardo FabrizioFunky Salamanders, NFT & Web3 · Italy

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Naples: common questions

Do you build custom ERP and AI software for businesses in Naples?

Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Naples; discovery happens on video calls and you get working software every two weeks.

How do time zones work between Naples and Jaipur?

Jaipur is 4 h 30 min ahead of Naples on standard time, and 3 h 30 min ahead during daylight saving time there. A 09:00 start there is 13:30 in Jaipur. Standard 09:00–18:00 office days overlap by 4 h 30 min to 5 h 30 min, which is enough for live calls, demos and same-day answers.

Can your AI agents talk to customers in Italian and English?

Yes. Current language models handle Italian and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.

What would a first project look like for a hospitality business?

Usually one module that fixes the most expensive problem first. For tourism & hospitality that is often recipe costing & kitchen inventory and multi-outlet procurement. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

Tell us about the process you want fixed. We reply within one working day.

Opens your mail app with the message ready to send.