Latvia
Custom ERP and billing, AI agents, web applications and SaaS for logistics and distribution businesses in Riga. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
01 — Local economy
Transit trade through the Freeport of Riga and the rail lines behind it built much of the city's economy, and port and logistics firms are now shifting toward Baltic, Nordic and Central European cargo. Grindeks and Olainfarm make pharmaceuticals, Latvijas Balzams produces Riga Black Balsam, and banks, wholesalers and IT and fintech firms are concentrated in the capital.
Also known as Rīga.
Latvian, English and Russian
02 — Industries
What we would build first for the industries Riga is known for.
03 — Compliance
What an ERP, billing system or AI agent has to respect here.
| Indirect tax | VAT (PVN), standard rate 21%Standard rate 21% with reduced rates of 12% and 5%; VAT returns are filed through the State Revenue Service (VID) EDS system. |
|---|---|
| E-invoicing | Phasing in · Peppol BIS 3.0 / e-adrese, with reporting to the VIDE-invoicing has been mandatory for suppliers to state and municipal bodies since 1 Jan 2025, with reporting of public-sector e-invoice data to the VID from 2026. Domestic B2B e-invoicing with reporting to the VID was postponed from 2026 to 1 Jan 2028. |
| Data protection | GDPR plus the Personal Data Processing Law (2018)GDPR applies directly, supplemented by the Personal Data Processing Law (2018) and supervised by the Data State Inspectorate (DVI); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers. |
| AI rules | The EU AI Act applies directly: prohibited AI practices have been banned since 2 Feb 2025, general-purpose AI model rules apply since 2 Aug 2025 and transparency duties (e.g. chatbot disclosure, AI-content labelling) since 2 Aug 2026, while the Digital Omnibus on AI (in force 27 Jul 2026) moved stand-alone high-risk (Annex III) obligations to 2 Dec 2027 and product-embedded high-risk (Annex I) obligations to 2 Aug 2028; Latvia has proposed the Consumer Rights Protection Centre as its AI single point of contact. |
| Systems we migrate from or connect to | Visma Horizon, Tildes Jumis, Zalktis, Standard Books, Microsoft Dynamics 365 Business CentralMasters, ledgers, stock and open balances move across and are reconciled before cutover. |
| Payment rails for web apps and SaaS | SEPA, Bank links (Swedbank, SEB, Citadele), Montonio, Paysera, Stripe |
| Also worth knowing | Invoices can be exchanged through certified Peppol access points or the state e-adrese system, and voluntary B2B exchange opened in 2026. ERPs will need Peppol plus VID reporting by 2028. |
General information, not legal or tax advice. Last reviewed October 2026. Rules change, so we confirm current requirements during discovery; your tax adviser should confirm anything that affects filings.
Sources consulted:
04 — Working together
Jaipur is 3 h 30 min ahead of Riga on standard time, and 2 h 30 min ahead during daylight saving time there. A 09:00 start there is 12:30 in Jaipur. Standard 09:00–18:00 office days overlap by 5 h 30 min to 6 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
Pranjal is the best developer — started and ended development before schedule.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Riga; discovery happens on video calls and you get working software every two weeks.
Jaipur is 3 h 30 min ahead of Riga on standard time, and 2 h 30 min ahead during daylight saving time there. A 09:00 start there is 12:30 in Jaipur. Standard 09:00–18:00 office days overlap by 5 h 30 min to 6 h 30 min, which is enough for live calls, demos and same-day answers.
Yes. Invoicing is built for Latvia's VAT (standard rate 21%). On e-invoicing: E-invoicing has been mandatory for suppliers to state and municipal bodies since 1 Jan 2025, with reporting of public-sector e-invoice data to the VID from 2026. Domestic B2B e-invoicing with reporting to the VID was postponed from 2026 to 1 Jan 2028. A custom ERP connects to Peppol through its official API or an accredited provider, and we confirm the current requirements in discovery.
You choose: your own cloud account in a region that suits you, or your own servers. Access inside the system is role-based, and during development we work on test or masked data wherever possible. GDPR applies directly, supplemented by the Personal Data Processing Law (2018) and supervised by the Data State Inspectorate (DVI); B2B buyers expect an Art. 28 data processing agreement, a sub-processor list and, in practice, EU/EEA hosting or SCC-covered transfers.
Yes. Masters, ledgers, stock and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
Yes. Current language models handle Latvian, English and Russian well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For logistics & ports that is often job & shipment costing and warehouse management (bins, put-away, picking). It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.