Do you build custom ERP and AI software for businesses in Port Louis?
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Port Louis; discovery happens on video calls and you get working software every two weeks.
How do time zones work between Port Louis and Jaipur?
Jaipur is 1 h 30 min ahead of Port Louis all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Can a custom ERP handle VAT and e-invoicing in Mauritius?
Yes. Invoicing is built for Mauritius's VAT (standard rate 15%). On e-invoicing: Real-time fiscalisation of invoices and receipts through MRA-certified Electronic Billing Systems is mandatory in stages by turnover: Large Taxpayer Department businesses (MUR 100m and above) from 15 May 2024, other taxpayers above MUR 100m from 1 August 2025, above MUR 80m from 30 June 2026 and above MUR 40m from 1 September 2026. The Director-General can require any taxpayer to comply, whatever its turnover or VAT status. A custom ERP connects to the MRA e-invoicing system through its official API or an accredited provider, and we confirm the current requirements in discovery.
Where will our data be stored, and what about DPA 2017?
You choose: your own cloud account in a region that suits you, or your own servers. Access inside the system is role-based, and during development we work on test or masked data wherever possible. GDPR-aligned and in force since 15 January 2018: controllers and processors must register with the Data Protection Office (certificates are valid for three years), appoint a DPO, notify breaches within 72 hours, and transfer data abroad only with appropriate safeguards, consent or another legal basis.
Can you migrate us from Sage 50, Sage 300 or Xero?
Yes. Masters, ledgers, stock and opening balances move across and are reconciled with your accountant before cutover, ideally at a year-end or quarter-end.
Can your AI agents talk to customers in English, French and Mauritian Creole?
For English and French, yes: current language models handle them well, including mixed-language messages. Support for Mauritian Creole is more limited, so we test with real customer messages before committing to it, and route anything the agent is unsure about to your team.
What would a first project look like for a financial services business?
Usually one module that fixes the most expensive problem first. For financial services & fintech that is often onboarding & KYC workflows and loan and policy lifecycle. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.