Nairobi County, Kenya
Custom ERP and billing, AI agents, web applications and SaaS for financial services and technology businesses in Nairobi. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Kenya guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
M-Pesa, launched by Safaricom in 2007, made mobile payments part of everyday commerce, and the city now hosts regional headquarters of multinationals and UN agencies plus a large fintech and startup scene in Westlands and Kilimani. Cut flowers and vegetables are flown out of Jomo Kenyatta International Airport, the Industrial Area houses food, packaging and pharmaceutical plants, and Eastleigh and Gikomba run much of the wholesale trade.
English and Swahili
02 — Industries
What we would build first for the industries Nairobi is known for.
04 — Working together
Jaipur is 2 h 30 min ahead of Nairobi all year. A 09:00 start there is 11:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
Pranjal was very professional with excellent communication and transparency.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Nairobi; discovery happens on video calls and you get working software every two weeks.
Jaipur is 2 h 30 min ahead of Nairobi all year. A 09:00 start there is 11:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Yes. Current language models handle English and Swahili well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For financial services & fintech that is often onboarding & KYC workflows and loan and policy lifecycle. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.