Eastern Province, Saudi Arabia
Custom ERP and billing, AI agents, web applications and SaaS for energy and chemical businesses in Dammam. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Saudi Arabia guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
First commercial oil in Saudi Arabia flowed from Dammam No. 7 in 1938, and Saudi Aramco, headquartered in neighbouring Dhahran, still shapes the economy. King Abdulaziz Port, the kingdom's main Gulf port, feeds Riyadh by road and rail, and the 2nd Industrial City holds steel, pipe, cable, chemicals and plastics plants supplying oil, gas and construction projects.
Also known as Ad Dammam.
Arabic and English
02 — Industries
What we would build first for the industries Dammam is known for.
04 — Working together
Jaipur is 2 h 30 min ahead of Dammam all year. A 09:00 start there is 11:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
Pranjal was very professional with excellent communication and transparency.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Dammam; discovery happens on video calls and you get working software every two weeks.
Jaipur is 2 h 30 min ahead of Dammam all year. A 09:00 start there is 11:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.
Yes. Current language models handle Arabic and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For energy, oil & gas that is often project & contract costing and asset and equipment register. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.