United Arab Emirates

Custom ERP, AI Agent & SaaS Development in Dubai

Custom ERP and billing, AI agents, web applications and SaaS for logistics and distribution businesses in Dubai. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.

Jaipur time is
1 h 30 min aheadAll year
Population
≈ 4 millionApproximate, city or metro area
Currency
UAE dirham (AED)
Indirect tax
VAT 5%
E-invoicing
Plannedthe UAE eInvoicing System
Data protection
PDPL

National tax, e-invoicing and data rules, with sources: United Arab Emirates guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Dubai

Re-export trade built the modern economy: goods from China, India and Europe land at Jebel Ali Port, sit duty-suspended in the Jebel Ali Free Zone and move on to the Gulf, Africa and Central Asia, while Deira's souks and Dragon Mart run on trading families from many countries. DIFC hosts banks and asset managers, DMCC licenses gold, diamond and commodity traders, and Emirates airline, tourism and property development make up much of the rest.

Where software helps: Traders running both a free-zone and a mainland licence must apply different VAT and customs treatment per shipment, keep re-export documents in order and prepare for the UAE's e-invoicing mandate phasing in from 2027.

Business districts & industrial areas

  • Jebel Ali Free Zone (JAFZA)
  • DIFC
  • DMCC
  • Dubai Airport Free Zone

Languages of business

English, Arabic, Hindi and Urdu

02 — Industries

ERP and AI for logistics, distribution and financial services businesses in Dubai

What we would build first for the industries Dubai is known for.

Logistics & ports

ERP
Shipment and job costing, warehouse management with bin locations, customs and freight documentation, and billing that captures every accessorial charge.
AI agent
A document agent that reads bills of lading, commercial invoices and packing lists, extracts the data and pre-fills customs and booking forms for review.
Software for logistics & ports

Wholesale & distribution

ERP
Multi-warehouse stock, customer-specific price lists and schemes, salesperson and route management, credit control and returns, all in one system that sales and accounts both trust.
AI agent
An order-taking agent on WhatsApp that lets retailers place repeat orders, check outstanding balances and get delivery dates at any hour.
Software for wholesale & distribution

Financial services & fintech

ERP
Loan and policy lifecycle tracking, reconciliations, commissions and regulatory reporting, with role-based access, maker-checker approvals and audit logs.
AI agent
A document agent that reads bank statements, payslips and IDs, extracts what underwriters need and flags inconsistencies for a person to check.
Software for financial services & fintech

04 — Working together

Working with Jaipur from Dubai

Jaipur is 1 h 30 min ahead of Dubai all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.

Pranjal was very professional with excellent communication and transparency.
Elior CohenThe Little Surfers, NFT & Website · Israel

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Dubai: common questions

Do you build custom ERP and AI software for businesses in Dubai?

Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Dubai; discovery happens on video calls and you get working software every two weeks.

How do time zones work between Dubai and Jaipur?

Jaipur is 1 h 30 min ahead of Dubai all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.

Can your AI agents talk to customers in English, Arabic and Hindi?

Yes. Current language models handle English, Arabic and Hindi well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.

What would a first project look like for a logistics business?

Usually one module that fixes the most expensive problem first. For logistics & ports that is often job & shipment costing and warehouse management (bins, put-away, picking). It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

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