Oman
Custom ERP and billing, AI agents, web applications and SaaS for energy and construction businesses in Muscat. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Oman guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Petroleum Development Oman, headquartered at Mina Al Fahal, and the government ministries are the anchor customers, and most oil-service, contracting and trading companies keep offices in Qurum, Ruwi and Al Khuwair. Rusayl and Ghala house food, building-materials and light-manufacturing plants, Knowledge Oasis Muscat hosts IT firms, and Muttrah's souq and cruise calls at Sultan Qaboos Port support tourism.
Also known as Masqat.
Arabic and English
02 — Industries
What we would build first for the industries Muscat is known for.
04 — Working together
Jaipur is 1 h 30 min ahead of Muscat all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
It has been an amazing experience — the skills and knowledge he brings is a game changer.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Muscat; discovery happens on video calls and you get working software every two weeks.
Jaipur is 1 h 30 min ahead of Muscat all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Yes. Current language models handle Arabic and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For energy, oil & gas that is often project & contract costing and asset and equipment register. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.