Custom ERP and billing, AI agents, web applications and SaaS for steel and chemical businesses in Sohar. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Oman guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Business in Sohar
Ore, alumina and crude feed the heavy industry clustered at Sohar Port and Freezone, a joint venture between the Omani government and the Port of Rotterdam. Sohar Aluminium, Jindal Shadeed's steel plant, Vale's iron-ore pelletising operation and OQ's refinery and Liwa Plastics complex sit side by side, with contractors, transporters and maintenance firms from the city serving them.
Also known as Suhar.
Where software helps: Engineering and logistics contractors serving the port's steel, aluminium and refinery plants need equipment-hire billing, freezone duty tracking and Omanisation reporting for each contract.
ERP and AI for steel, chemical and logistics businesses in Sohar
What we would build first for the industries Sohar is known for.
Steel & metals
ERP
Stock by grade, size, thickness and warehouse; weight-based pricing with cutting and loading charges; part-load dispatch; and credit limits checked before an order is confirmed. This is the problem our own SteelERP product was built to solve.
AI agent
A quoting agent that reads enquiries from WhatsApp or email (“20 tonnes TMT 12 mm, delivery Thursday”), checks free stock and the day's rate, and drafts the quotation for a salesperson to send.
Formula-based production with yield and loss tracking, batch and container-level stock, hazardous-goods documentation, and pricing that follows raw-material costs.
AI agent
An agent that answers customer questions on specifications, safety data sheets and order status, and routes anything technical to a chemist.
Shipment and job costing, warehouse management with bin locations, customs and freight documentation, and billing that captures every accessorial charge.
AI agent
A document agent that reads bills of lading, commercial invoices and packing lists, extracts the data and pre-fills customs and booking forms for review.
Jaipur is 1 h 30 min ahead of Sohar all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Sohar
Jaipur
00:0006:0012:0018:0024:00
09:00–18:00 office hoursShared hours
Local time, standard time.
★★★★★
It has been an amazing experience — the skills and knowledge he brings is a game changer.
K2Alpha Sharks, Blockchain · India
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Custom software in Sohar: common questions
Do you build custom ERP and AI software for businesses in Sohar?
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Sohar; discovery happens on video calls and you get working software every two weeks.
How do time zones work between Sohar and Jaipur?
Jaipur is 1 h 30 min ahead of Sohar all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.
Can your AI agents talk to customers in Arabic and English?
Yes. Current language models handle Arabic and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
What would a first project look like for a steel business?
Usually one module that fixes the most expensive problem first. For steel & metals that is often grade, size and location-wise stock and weight-based rates & price lists. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.