United Arab Emirates

Custom ERP, AI Agent & SaaS Development in Abu Dhabi

Custom ERP and billing, AI agents, web applications and SaaS for energy and financial services businesses in Abu Dhabi. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.

Jaipur time is
1 h 30 min aheadAll year
Population
≈ 2.5 millionApproximate, city or metro area
Currency
UAE dirham (AED)
Indirect tax
VAT 5%
E-invoicing
Plannedthe UAE eInvoicing System
Data protection
PDPL

National tax, e-invoicing and data rules, with sources: United Arab Emirates guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Abu Dhabi

Oil and gas money underpins everything: ADNOC and its contractors, and sovereign investors such as ADIA, Mubadala and ADQ, set the pace for the rest of the economy. Abu Dhabi Global Market on Al Maryah Island hosts banks and fund managers, Khalifa Port and the KEZAD zones house Emirates Global Aluminium's Al Taweelah smelter and logistics firms, and the Mussafah industrial area is packed with oilfield, fabrication and vehicle workshops.

Where software helps: Contractors and Mussafah workshops supplying ADNOC group companies must invoice through vendor portals, report In-Country Value (ICV) scores and cost each job across multiple project sites and retention terms.

Business districts & industrial areas

  • Abu Dhabi Global Market (ADGM)
  • Khalifa Port
  • KEZAD
  • Mussafah Industrial Area

Languages of business

Arabic, English, Hindi and Urdu

02 — Industries

ERP and AI for energy, financial services and logistics businesses in Abu Dhabi

What we would build first for the industries Abu Dhabi is known for.

Energy, oil & gas

ERP
Project and contract costing, equipment and spares across sites, maintenance schedules, and compliance records for contractors and service companies in the energy supply chain.
AI agent
A field-service agent that turns technicians' voice notes and photos into job reports, updates the asset history and raises spare-part requests.
Software for energy, oil & gas

Financial services & fintech

ERP
Loan and policy lifecycle tracking, reconciliations, commissions and regulatory reporting, with role-based access, maker-checker approvals and audit logs.
AI agent
A document agent that reads bank statements, payslips and IDs, extracts what underwriters need and flags inconsistencies for a person to check.
Software for financial services & fintech

Logistics & ports

ERP
Shipment and job costing, warehouse management with bin locations, customs and freight documentation, and billing that captures every accessorial charge.
AI agent
A document agent that reads bills of lading, commercial invoices and packing lists, extracts the data and pre-fills customs and booking forms for review.
Software for logistics & ports

04 — Working together

Working with Jaipur from Abu Dhabi

Jaipur is 1 h 30 min ahead of Abu Dhabi all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.

Pranjal was very professional with excellent communication and transparency.
Elior CohenThe Little Surfers, NFT & Website · Israel

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Abu Dhabi: common questions

Do you build custom ERP and AI software for businesses in Abu Dhabi?

Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Abu Dhabi; discovery happens on video calls and you get working software every two weeks.

How do time zones work between Abu Dhabi and Jaipur?

Jaipur is 1 h 30 min ahead of Abu Dhabi all year. A 09:00 start there is 10:30 in Jaipur. Standard 09:00–18:00 office days overlap by 7 h 30 min, which is enough for live calls, demos and same-day answers.

Can your AI agents talk to customers in Arabic, English and Hindi?

Yes. Current language models handle Arabic, English and Hindi well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.

What would a first project look like for a energy business?

Usually one module that fixes the most expensive problem first. For energy, oil & gas that is often project & contract costing and asset and equipment register. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

Tell us about the process you want fixed. We reply within one working day.

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