Eastern Province, Saudi Arabia

Custom ERP, AI Agent & SaaS Development in Jubail

Custom ERP and billing, AI agents, web applications and SaaS for chemical and energy businesses in Jubail. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.

Jaipur time is
2 h 30 min aheadAll year
Population
≈ 470,000Approximate, city or metro area
Currency
Saudi riyal (SAR)
Indirect tax
VAT 15%
E-invoicing
MandatoryZATCA FATOORA
Data protection
PDPL

National tax, e-invoicing and data rules, with sources: Saudi Arabia guide. General information, not legal or tax advice. Last reviewed October 2026.

01 — Local economy

Business in Jubail

Built from scratch by the Royal Commission for Jubail and Yanbu from 1975, the industrial city hosts SABIC affiliates, the Sadara chemical complex of Aramco and Dow, the SATORP refinery of Aramco and TotalEnergies, and steel mills. Hundreds of downstream plastics, fabrication, maintenance and contracting firms serve these plants, with exports moving through King Fahd Industrial Port.

Also known as Al Jubail and Jubail Industrial City.

Where software helps: Maintenance and turnaround contractors serving petrochemical plants must track manpower, permits, equipment hire and consumables per shutdown job, then bill under ZATCA e-invoicing with IKTVA content reports.

Business districts & industrial areas

  • Jubail Industrial City
  • Jubail II
  • King Fahd Industrial Port
  • Jubail Commercial Port

Languages of business

Arabic and English

02 — Industries

ERP and AI for chemical, energy and steel businesses in Jubail

What we would build first for the industries Jubail is known for.

Chemicals & plastics

ERP
Formula-based production with yield and loss tracking, batch and container-level stock, hazardous-goods documentation, and pricing that follows raw-material costs.
AI agent
An agent that answers customer questions on specifications, safety data sheets and order status, and routes anything technical to a chemist.
Software for chemicals & plastics

Energy, oil & gas

ERP
Project and contract costing, equipment and spares across sites, maintenance schedules, and compliance records for contractors and service companies in the energy supply chain.
AI agent
A field-service agent that turns technicians' voice notes and photos into job reports, updates the asset history and raises spare-part requests.
Software for energy, oil & gas

Steel & metals

ERP
Stock by grade, size, thickness and warehouse; weight-based pricing with cutting and loading charges; part-load dispatch; and credit limits checked before an order is confirmed. This is the problem our own SteelERP product was built to solve.
AI agent
A quoting agent that reads enquiries from WhatsApp or email (“20 tonnes TMT 12 mm, delivery Thursday”), checks free stock and the day's rate, and drafts the quotation for a salesperson to send.
Software for steel & metals

04 — Working together

Working with Jaipur from Jubail

Jaipur is 2 h 30 min ahead of Jubail all year. A 09:00 start there is 11:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.

Pranjal was very professional with excellent communication and transparency.
Elior CohenThe Little Surfers, NFT & Website · Israel

50+ projects for 30+ clients in 11 countries over six-plus years.

05 — FAQ

Custom software in Jubail: common questions

Do you build custom ERP and AI software for businesses in Jubail?

Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Jubail; discovery happens on video calls and you get working software every two weeks.

How do time zones work between Jubail and Jaipur?

Jaipur is 2 h 30 min ahead of Jubail all year. A 09:00 start there is 11:30 in Jaipur. Standard 09:00–18:00 office days overlap by 6 h 30 min, which is enough for live calls, demos and same-day answers.

Can your AI agents talk to customers in Arabic and English?

Yes. Current language models handle Arabic and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.

What would a first project look like for a chemical business?

Usually one module that fixes the most expensive problem first. For chemicals & plastics that is often formula & recipe production and batch and container-level stock. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.

Contact

Let's build it.

Tell us about the process you want fixed. We reply within one working day.

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