Lesser Poland, Poland
Custom ERP and billing, AI agents, web applications and SaaS for professional services and technology businesses in Kraków. Built by Flip Retail in Jaipur, India, and delivered remotely, with working software every two weeks.
National tax, e-invoicing and data rules, with sources: Poland guide. General information, not legal or tax advice. Last reviewed October 2026.
01 — Local economy
Shared-service and outsourcing centres run by firms such as State Street, Shell, Capgemini and UBS employ tens of thousands of graduates in finance, IT and analytics roles in Kraków. Motorola Solutions and Aptiv run large engineering centres, tourism centres on the old town and the Wieliczka salt mine, and the Nowa Huta district still holds ArcelorMittal's steel plant.
Also known as Krakow and Cracow.
Polish and English
02 — Industries
What we would build first for the industries Kraków is known for.
04 — Working together
Jaipur is 4 h 30 min ahead of Kraków on standard time, and 3 h 30 min ahead during daylight saving time there. A 09:00 start there is 13:30 in Jaipur. Standard 09:00–18:00 office days overlap by 4 h 30 min to 5 h 30 min, which is enough for live calls, demos and same-day answers.
Local time, standard time.
Pranjal is the best developer — started and ended development before schedule.
50+ projects for 30+ clients in 11 countries over six-plus years.
05 — FAQ
Yes, remotely. Flip Retail is a software studio in Jaipur, India, with no office in Kraków; discovery happens on video calls and you get working software every two weeks.
Jaipur is 4 h 30 min ahead of Kraków on standard time, and 3 h 30 min ahead during daylight saving time there. A 09:00 start there is 13:30 in Jaipur. Standard 09:00–18:00 office days overlap by 4 h 30 min to 5 h 30 min, which is enough for live calls, demos and same-day answers.
Yes. Current language models handle Polish and English well, including mixed-language messages. We still test an agent in each language your customers use before it goes live, and route anything it is unsure about to your team.
Usually one module that fixes the most expensive problem first. For professional services that is often time tracking & utilisation and engagement & matter management. It goes live early, and the rest of the system follows in two-week increments while your team is already using it.
Contact
Tell us about the process you want fixed. We reply within one working day.